{"id":10999,"date":"2025-07-07T15:49:58","date_gmt":"2025-07-07T15:49:58","guid":{"rendered":"https:\/\/psw.circleofcare.com\/?p=10999"},"modified":"2025-07-07T15:49:58","modified_gmt":"2025-07-07T15:49:58","slug":"inside-the-circle-july-8-2025","status":"publish","type":"post","link":"https:\/\/psw.circleofcare.com\/index.php\/2025\/07\/07\/inside-the-circle-july-8-2025\/","title":{"rendered":"Inside the Circle &#8211; July 8, 2025"},"content":{"rendered":"[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;padding-1-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;5px&#8221; column_border_color=&#8221;#fcaf17&#8243; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;default&#8221; gradient_type=&#8221;default&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<h2><span style=\"color: #000080;\">Highlights from this week<\/span><\/h2>\n<ul>\n<li>Upcoming Events that May Impact Transit<\/li>\n<li>HR Reminder: Group RRSP Matching Program<\/li>\n<li>Upcoming Mask Fit and CPR Sessions<\/li>\n<li>Dedicated Text Line for CPR Registration<\/li>\n<li>Complete Your Workplace Violence and Harassment Training by September 5<\/li>\n<li>Safety Spotlight: Workplace Violence and Harassment<\/li>\n<li>Dealing with Potentially Violent Clients<\/li>\n<li>Stay Cool: Hydrate Smart This Summer<\/li>\n<li>Receive a 25% Discount on GoodLife Membership Fees<\/li>\n<li>Free Support: Health Care Worker Assist Program<\/li>\n<li>Purchase Discounted CNE Tickets<\/li>\n<li>Ask Us Anything<\/li>\n<\/ul>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][heading]Upcoming Events that May Impact Transit[\/heading][image_with_animation image_url=&#8221;10686&#8243; image_size=&#8221;full&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]<strong>Festival of India Parade<\/strong><\/p>\n<ul>\n<li><strong>When:<\/strong> Saturday, July 12, 2025 (11:00 AM &#8211; 1:00 PM)<\/li>\n<li><strong>Where: <\/strong>Yonge Street from Yonge-Dundas Square to Queens Quay will be closed, impacting TTC services.<\/li>\n<\/ul>\n<p><strong>Honda Indy<\/strong><\/p>\n<ul>\n<li><strong>When: <\/strong>July 18-20, 2025 (Friday, Saturday, Sunday)<\/li>\n<li><strong>Where: <\/strong>Lake Shore Boulevard West will be closed from Strachan Avenue to British Columbia Drive, with increased traffic and impacting TTC services.<\/li>\n<\/ul>\n[\/vc_column_text][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_row_inner column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221;][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_custom_heading text=&#8221;Reminders &amp; Announcements&#8221; font_container=&#8221;tag:h2|text_align:center|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1749499756413{background-color: #002d72 !important;}&#8221;][\/vc_column_inner][\/vc_row_inner][heading]<strong>HR Reminder &#8211; Group RRSP Matching Program<\/strong>[\/heading][image_with_animation image_url=&#8221;10938&#8243; image_size=&#8221;full&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Under the Collective Agreement, you are eligible to <strong>participate in the Group RRSP Matching Program.\u00a0<\/strong><\/p>\n<p>Full-time employees may receive an annual employer matching contribution of up to $300, and part-time employees may receive up to $150.\u00a0<strong>To qualify, employees must have 12 months of seniority by December 31<\/strong>\u00a0of the contribution year.<\/p>\n<p><strong>Participation in the plan is voluntary.<\/strong><\/p>\n<p>If you\u2019re interested in joining, please contact Payroll at\u00a0<a href=\"mailto:payroll@circleofcare.com\">payroll@circleofcare.com<\/a>.[\/vc_column_text][nectar_btn size=&#8221;jumbo&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; color_override=&#8221;#0067b9&#8243; icon_family=&#8221;none&#8221; text=&#8221;Read More&#8221; url=&#8221;https:\/\/psw.circleofcare.com\/index.php\/collectiveagreement\/&#8221;][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][\/vc_column][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_custom_heading text=&#8221;Health &amp; Safety&#8221; font_container=&#8221;tag:h2|text_align:center|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1750084841448{background-color: #002d72 !important;}&#8221;][heading]<strong>Upcoming Mask Fit and CPR Sessions<\/strong>[\/heading][image_with_animation image_url=&#8221;8211&#8243; image_size=&#8221;full&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<div>Circle of Care requires that <strong>all PSWs and Homemakers be certified with valid and current CPR training<\/strong>, and that employees be <strong>properly fitted for N95 masks.<\/strong><\/div>\n<div><\/div>\n<div>\n<p><strong>Upcoming CPR Dates:<\/strong><\/p>\n<ul>\n<li><strong>North York<\/strong>: Tuesday, August 19, 2025 &amp; Tuesday, October 28, 2025 (Both North York sessions have two time slots: 9:00 AM and 1:00 PM)<\/li>\n<li><strong>Scarborough<\/strong>: Tuesday, September 23, 2025<\/li>\n<\/ul>\n<p><strong>Upcoming Mask Fit Dates (Head Office):<\/strong><\/p>\n<ul>\n<li>Tuesday, August 12, 2025<\/li>\n<li>Tuesday, October 14, 2025<\/li>\n<\/ul>\n<\/div>\n<p><strong>Appointments must be booked through our vendor, First Aid Care, and can be booked online o<\/strong><strong>r by calling 905-272-9214.\u00a0<\/strong>[\/vc_column_text][nectar_btn size=&#8221;jumbo&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; color_override=&#8221;#0067b9&#8243; icon_family=&#8221;none&#8221; text=&#8221;Mask Fitting and CPR Sign Up&#8221; url=&#8221;https:\/\/firstaidcare.ca\/circleofcare-firstaidcare-ca\/&#8221;][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][heading]\n<div><strong>Dedicated Text Line for CPR Registration<\/strong><\/div>\n[\/heading][image_with_animation image_url=&#8221;10867&#8243; image_size=&#8221;full&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<div><strong>You can now text 647-496-5189 with the following details to be registered manually for CPR Training:<\/strong><\/div>\n<ul>\n<li>\n<div role=\"presentation\">Full name<\/div>\n<\/li>\n<li>\n<div role=\"presentation\">Email address<\/div>\n<\/li>\n<li>\n<div role=\"presentation\">Location<\/div>\n<\/li>\n<li>\n<div role=\"presentation\">Preferred training session time<\/div>\n<\/li>\n<\/ul>\n[\/vc_column_text][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][heading]Complete Your Workplace Violence &amp; Harassment Training by September 5[\/heading][image_with_animation image_url=&#8221;11025&#8243; image_size=&#8221;full&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<p style=\"font-weight: 400;\">All employees have been enrolled in an <strong>e-learning course through Dayforce<\/strong> that focuses on\u00a0Workplace Violence and Harassment.<\/p>\n<p style=\"font-weight: 400;\">If you haven\u2019t already done so, please make arrangements to complete this by <strong>September 5, 2025.<\/strong> You will be paid <strong>30 minutes of training time<\/strong>.<\/p>\n<p style=\"font-weight: 400;\"><a href=\"https:\/\/psw.circleofcare.com\/index.php\/2022\/10\/18\/dayforce-learning\/?highlight=dayfor\" data-outlook-id=\"71640250-a2cf-4969-b8b3-0067311bfb0d\">Click here for step-by-step instructions on how to access e-learning.<\/a><\/p>\n[\/vc_column_text][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][heading]<strong>Safety Spotlight: Workplace Violence and Harassment\u00a0<\/strong>[\/heading][image_with_animation image_url=&#8221;10877&#8243; image_size=&#8221;full&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<p data-start=\"81\" data-end=\"209\">Circle of Care is <strong>committed to preventing workplace violence and harassment<\/strong> and <strong>ensuring a safe environment<\/strong> for all employees.<\/p>\n<p data-start=\"211\" data-end=\"395\">Our Joint Health and Safety Committee (JHSC) has assessed the risk for community staff as &#8216;medium risk,&#8217; and in response, we\u2019ve launched annual training, risk assessments, and awareness campaigns.<\/p>\n<p>In the past 3 months, 19 incidents of workplace violence or harassment were reported, mostly involving clients and employees. <strong>Our JHSC tracks all reports and ensures proper follow-up.<\/strong> You can review <a href=\"https:\/\/drive.google.com\/file\/d\/1N1bBtyFBxqHhBkGwesPP7e_HrdIE3CCN\/view\">meeting minutes<\/a> for more details on incidents and actions taken.<\/p>\n<p>Workplace violence by or against anyone is unacceptable and will not be tolerated. Everyone at Circle of Care is expected to help prevent it and uphold a safe environment.<\/p>\n<p style=\"font-weight: 400;\"><strong>If you encounter any situations where you are experiencing violence or harassment, whether in the community or at a client\u2019s home, please ensure you take the proper steps to get yourself to safety, and call the office\/your CSS to report the incident.<\/strong><\/p>\n<p><strong>Our Policies:<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><a href=\"https:\/\/drive.google.com\/file\/d\/1AlfaRM5xSJ0eLiNC8jl-6G6T7nsaAkhn\/view\" data-outlook-id=\"3507e4fe-d624-444e-8533-0a097bccc226\">Workplace Violence and Harassment<\/a><a href=\"https:\/\/drive.google.com\/file\/d\/1AlfaRM5xSJ0eLiNC8jl-6G6T7nsaAkhn\/view\" data-outlook-id=\"9bb8e2cb-be19-4b36-9a17-a7e6380a7d87\">\u00a0Program<\/a><\/li>\n<li style=\"font-weight: 400;\"><a href=\"https:\/\/drive.google.com\/file\/d\/1Ts15oDFEateLlnVBl5JL1RvBlohk_Vdf\/view\" data-outlook-id=\"86d85c36-77a2-47c7-80f5-6a15133c834e\">Safe Operating Procedure \u2013 Working Alone<\/a><\/li>\n<li style=\"font-weight: 400;\"><a href=\"https:\/\/drive.google.com\/file\/d\/1FJg-9s3vO2kYqan9tGVVjWFCuVUsFaD3\/view\" data-outlook-id=\"4caafb97-0f7e-4d33-a62f-e2c1bd1234f6\">Safe Operating Procedure \u2013 Client Aggression<\/a><\/li>\n<li style=\"font-weight: 400;\"><a href=\"https:\/\/drive.google.com\/file\/d\/1hGFdRyW3tH0N1xuXuEpVj7ECF6okZbM-\/view\" data-outlook-id=\"46a924c2-1050-48a7-8464-2e8ed8bd0afb\">Workplace Violence<\/a><a href=\"https:\/\/drive.google.com\/file\/d\/1hGFdRyW3tH0N1xuXuEpVj7ECF6okZbM-\/view\" data-outlook-id=\"117b5d3c-7b30-433a-b7a6-995030a88d76\">\u00a0Policy<\/a><\/li>\n<li style=\"font-weight: 400;\"><a href=\"https:\/\/drive.google.com\/file\/d\/10-nhx_IePiPdaWGc_VV4NsUHa-Zx3jLE\/view\" data-outlook-id=\"747c2247-908b-459a-83c1-66bf4a49b1af\">Workplace Harassment<\/a><a href=\"https:\/\/drive.google.com\/file\/d\/10-nhx_IePiPdaWGc_VV4NsUHa-Zx3jLE\/view\" data-outlook-id=\"fb8cad8b-51ba-4090-8b37-474bd02a4ef5\">\u00a0Policy<\/a><\/li>\n<\/ul>\n[\/vc_column_text][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][heading]<strong>Dealing with Potentially Violent Clients &#8211; Keeping Safe During Client Visits<\/strong>[\/heading][image_with_animation image_url=&#8221;7016&#8243; image_size=&#8221;full&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]<span data-preserver-spaces=\"true\">Strong verbal communication is key when a client is upset.<\/span><strong> Here are some simple strategies to help:<\/strong><\/p>\n<ul>\n<li><strong><span data-preserver-spaces=\"true\">Start neutrally<\/span><\/strong><span data-preserver-spaces=\"true\">\u00a0\u2013 <\/span><span data-preserver-spaces=\"true\">Ask<\/span><span data-preserver-spaces=\"true\">, \u201cHow can I help?\u201d to <\/span><span data-preserver-spaces=\"true\">keep the tone<\/span><span data-preserver-spaces=\"true\"> calm.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Show interest<\/span><\/strong><span data-preserver-spaces=\"true\">\u00a0\u2013 Focus on the client and listen closely.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Stay calm and polite<\/span><\/strong><span data-preserver-spaces=\"true\">\u00a0\u2013 Be respectful, no matter their mood.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Introduce yourself<\/span><\/strong><span data-preserver-spaces=\"true\">\u00a0\u2013 Use their name to build a connection.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Show empathy<\/span><\/strong><span data-preserver-spaces=\"true\"> \u2013 Acknowledge their feelings (\u201cI can see you\u2019re upset.\u201d)<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Listen actively<\/span><\/strong><span data-preserver-spaces=\"true\">\u00a0\u2013 Don\u2019t interrupt.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Repeat key points<\/span><\/strong><span data-preserver-spaces=\"true\">\u00a0\u2013 Confirm you understand their concerns.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Keep it simple<\/span><\/strong><span data-preserver-spaces=\"true\">\u00a0\u2013 Avoid technical terms or jargon.<\/span><\/li>\n<\/ul>\n[\/vc_column_text][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][heading]Stay Cool: Hydrate Smart This Summer[\/heading][image_with_animation image_url=&#8221;11010&#8243; image_size=&#8221;full&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Summer heat means it\u2019s time to <strong>up your water intake.<\/strong> Staying hydrated helps your body digest food, regulate temperature, and transport nutrients.<\/p>\n<p><strong>Most adults need 9\u201312 cups of fluids daily,<\/strong> but needs vary based on age, activity, and health. Children and older adults are at a higher risk of dehydration\u2014watch for signs like dry mouth, fatigue, dizziness, and headaches.[\/vc_column_text][nectar_btn size=&#8221;jumbo&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; color_override=&#8221;#0067b9&#8243; icon_family=&#8221;none&#8221; text=&#8221;Read More&#8221; url=&#8221;https:\/\/www.canada.ca\/content\/dam\/canada\/health-canada\/migration\/healthy-canadians\/publications\/eating-nutrition\/summer-short-article-ete-version-courte\/alt\/pub-eng.pdf&#8221;][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_custom_heading text=&#8221;Wellness at Work&#8221; font_container=&#8221;tag:h2|text_align:center|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1745854656571{background-color: #002d72 !important;}&#8221;][heading]<strong>Receive a 25% Discount on GoodLife Membership Fees<\/strong>[\/heading][image_with_animation image_url=&#8221;11000&#8243; image_size=&#8221;full&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<p style=\"font-weight: 400;\">Just a reminder that our <strong>GoodLife Fitness Corporate Membership<\/strong> is still going strong! Circle of Care employees can enjoy a <strong>25% discount<\/strong> on any GoodLife Fitness membership with <strong>$0 enrollment fee<\/strong>.<\/p>\n<p style=\"font-weight: 400;\"><strong>When you\u2019re ready to register, make sure you have your employee ID handy. Your employee ID number (not your voicemail or badge number) can be found in your Dayforce profile or at the top of your paystub. If you have any questions or need help, please reach out to our HR team <\/strong><a href=\"mailto:HRDept@circleofcare.com\" data-outlook-id=\"2cb2b944-713f-4f60-8d55-ce9660d091b4\"><strong>HRDept@circleofcare.com<\/strong><\/a><strong> for assistance.\u00a0<\/strong><\/p>\n<p style=\"font-weight: 400;\">Ready to get started?<\/p>\n<ul>\n<li><a href=\"https:\/\/www.goodlifefitness.com\/rewards.html\" data-outlook-id=\"54636678-23c8-46c9-ae5d-1df82528db15\">Rewards &amp; Contests | GoodLife Fitness<\/a><\/li>\n<li><a href=\"https:\/\/www.goodlifefitness.com\/faq.html\" data-outlook-id=\"484ae0a9-c961-4a14-993f-e1ad3d300fa8\">Frequently Asked Questions (FAQs) | GoodLife Fitness<\/a><\/li>\n<\/ul>\n[\/vc_column_text][nectar_btn size=&#8221;jumbo&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; color_override=&#8221;#0067b9&#8243; icon_family=&#8221;none&#8221; text=&#8221;Sign Up Here&#8221; url=&#8221;https:\/\/corporate.goodlifefitness.com\/organisation-validation.html&#8221;][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][heading]<strong>Free Support: Health Care Worker Assist Program<\/strong>[\/heading][image_with_animation image_url=&#8221;11012&#8243; image_size=&#8221;full&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<p style=\"font-weight: 400;\">Taking care of others is important, <strong>but so is taking care of yourself.<\/strong> If you feel stressed, tired, or overwhelmed, <strong>free and confidential support is available through the Health Care Worker Assist Program<\/strong>, designed for healthcare and community care workers like you.<\/p>\n<p style=\"font-weight: 400;\"><strong>What help is available?<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\">Talk to a trained professional for support<\/li>\n<li style=\"font-weight: 400;\">Learn ways to manage stress and feel better<\/li>\n<li style=\"font-weight: 400;\">Get help finding other support if needed<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>How to get support:<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><strong>Call:<\/strong> 1 (877) 767-9642<\/li>\n<li style=\"font-weight: 400;\"><strong>Email:<\/strong> <a href=\"mailto:CentralizedReferral@ontarioshores.ca\" data-outlook-id=\"8aec24a3-9e2c-4a22-a83c-b5d8a901d662\">CentralizedReferral@ontarioshores.ca<\/a><\/li>\n<\/ul>\n[\/vc_column_text][nectar_btn size=&#8221;jumbo&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; color_override=&#8221;#0067b9&#8243; icon_family=&#8221;none&#8221; text=&#8221;Sign Up Here&#8221; url=&#8221;https:\/\/www.ontarioshores.ca\/services\/health-care-worker-assist-program&#8221;][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][heading]<strong>Purchase Discounted CNE Tickets<\/strong>[\/heading][image_with_animation image_url=&#8221;10681&#8243; image_size=&#8221;full&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<div class=\"elementToProof\">\n<p>Circle of Care employees are able to purchase discounted tickets to the CNE this summer <strong>(purchase by August 14 for 47% off)<\/strong>.<\/p>\n<p><strong>To buy tickets:<\/strong> <a href=\"https:\/\/shop.authentigate.ca\/store\/special\/2025HH4M6F67\">Canadian National Exhibition Tickets | AuthentiGATE<\/a><\/p>\n<p><strong>Access Code:<\/strong>\u00a02025HH4M6F67<\/p>\n<\/div>\n[\/vc_column_text][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_custom_heading text=&#8221;Community Corner&#8221; font_container=&#8221;tag:h2|text_align:center|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1745857081851{background-color: #002d72 !important;}&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<h3><span style=\"color: #333399;\"><strong>Has someone gone above and beyond at work? Give them a High Five!<\/strong><\/span><\/h3>\n<p><span style=\"color: #333399;\">The High Five program lets you publicly recognize staff members for their outstanding work. High Fives will be posted in your weekly Inside the Circle newsletter.<\/span><\/p>\n<p><span style=\"color: #333399;\">To give a high five, just click on the button below or use the link in the rotating banner on the Portal home page.<\/span><\/p>\n<p><em>Please note: We do not accept anonymous submissions for this program. High Fives must be submitted by an individual person, whether they are a staff member or member of the community.<\/em>[\/vc_column_text][nectar_btn size=&#8221;jumbo&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; color_override=&#8221;#0067b9&#8243; icon_family=&#8221;none&#8221; text=&#8221;Submit a High Five&#8221; url=&#8221;https:\/\/circleofcare.formstack.com\/forms\/highfive&#8221;][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_custom_heading text=&#8221;Ask Us Anything&#8221; font_container=&#8221;tag:h2|text_align:center|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1745856590477{background-color: #002d72 !important;}&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<h4><span data-preserver-spaces=\"true\">I\u00a0would like\u00a0to ask about the Global Benefits. If I didn\u2019t make the 1300 hours this year, will my health insurance from Global Benefits be cut?<\/span><\/h4>\n<p><span data-preserver-spaces=\"true\">Thank you for your question. Yes, if you did not meet the 1,300 hours requirement as outlined in the collective agreement, your health insurance coverage with benefits will end effective January 1 of the new year.<\/span><\/p>\n<h4><span data-preserver-spaces=\"true\">Can I get a replacement for a company identification card if the one I was given got lost or damaged?<\/span><\/h4>\n<p><span data-preserver-spaces=\"true\">Yes, you can replace your company ID card if it\u2019s lost or damaged. Visit our main office at 4211 Yonge Street, Suite 401, during business hours (Monday\u2013Friday), and our team will assist you with issuing a new one.<\/span><\/p>\n<h4><span data-preserver-spaces=\"true\">Are there any options to download my pay stub and have a print copy?<\/span><\/h4>\n<p><span data-preserver-spaces=\"true\">Yes, there is a way to download and print your paystub. You must access it through Dayforce. From there, click on \u201cEarnings,\u201d then select the paystub you would like to print. For more details, please visit:\u00a0<\/span><a class=\"editor-rtfLink\" href=\"https:\/\/psw.circleofcare.com\/index.php\/payroll\/?highlight=print%20pay%20stub#paystubs\" target=\"_blank\" rel=\"noopener\"><span data-preserver-spaces=\"true\">All About My Pay<\/span><\/a><span data-preserver-spaces=\"true\">.<\/span>[\/vc_column_text][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<h3><span style=\"color: #000080;\"><strong>Have a question? Submit your questions or feedback anonymously below!<\/strong><\/span><\/h3>\n<p><span style=\"color: #000080;\"><strong>Please note that it may take us longer to provide some answers. If your question hasn\u2019t been answered yet, we will get back to you as soon as we can.<\/strong><\/span><\/p>\n<p><script src=\"https:\/\/circleofcare.formstack.com\/forms\/js.php\/psw_homemaker_ask_us_anything\" type=\"text\/javascript\"><\/script><noscript><a href=\"https:\/\/circleofcare.formstack.com\/forms\/psw_homemaker_ask_us_anything\" title=\"Online Form\">Online Form &#8211; PSW-Homemaker Ask Us Anything<\/a><\/noscript><\/p>\n<div style=\"text-align: right; font-size: x-small;\"><a title=\"Powered by Formstack\" href=\"http:\/\/www.formstack.com?utm_source=jsembed&amp;utm_medium=product&amp;utm_campaign=product+branding&amp;fa=h,4611739\">Powered by Formstack<\/a><\/div>\n[\/vc_column_text][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_custom_heading text=&#8221;In Case You Missed It&#8230;&#8221; font_container=&#8221;tag:h2|text_align:center|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1745856597004{background-color: #002d72 !important;}&#8221;][divider line_type=&#8221;No Line&#8221;][recent_posts style=&#8221;minimal&#8221; columns=&#8221;1&#8243; category=&#8221;accreditation-digest,champions-of-care,events,inside-the-circle,learning,memos,news&#8221; order=&#8221;DESC&#8221; orderby=&#8221;date&#8221; posts_per_page=&#8221;4&#8243;][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>Read our Inside the Circle newsletter for the latest news and information from Circle of Care.<\/p>\n","protected":false},"author":23,"featured_media":4639,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10],"tags":[],"class_list":{"0":"post-10999","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-inside-the-circle"},"_links":{"self":[{"href":"https:\/\/psw.circleofcare.com\/index.php\/wp-json\/wp\/v2\/posts\/10999","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/psw.circleofcare.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/psw.circleofcare.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/psw.circleofcare.com\/index.php\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/psw.circleofcare.com\/index.php\/wp-json\/wp\/v2\/comments?post=10999"}],"version-history":[{"count":36,"href":"https:\/\/psw.circleofcare.com\/index.php\/wp-json\/wp\/v2\/posts\/10999\/revisions"}],"predecessor-version":[{"id":11138,"href":"https:\/\/psw.circleofcare.com\/index.php\/wp-json\/wp\/v2\/posts\/10999\/revisions\/11138"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/psw.circleofcare.com\/index.php\/wp-json\/wp\/v2\/media\/4639"}],"wp:attachment":[{"href":"https:\/\/psw.circleofcare.com\/index.php\/wp-json\/wp\/v2\/media?parent=10999"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/psw.circleofcare.com\/index.php\/wp-json\/wp\/v2\/categories?post=10999"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/psw.circleofcare.com\/index.php\/wp-json\/wp\/v2\/tags?post=10999"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}