{"id":12308,"date":"2025-11-17T14:39:24","date_gmt":"2025-11-17T14:39:24","guid":{"rendered":"https:\/\/psw.circleofcare.com\/?p=12308"},"modified":"2025-11-28T15:05:41","modified_gmt":"2025-11-28T15:05:41","slug":"inside-the-circle-november-18-2025","status":"publish","type":"post","link":"https:\/\/psw.circleofcare.com\/index.php\/2025\/11\/17\/inside-the-circle-november-18-2025\/","title":{"rendered":"Inside the Circle &#8211; November 18, 2025"},"content":{"rendered":"[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;padding-1-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;5px&#8221; column_border_color=&#8221;#fcaf17&#8243; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;default&#8221; gradient_type=&#8221;default&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<h2><span style=\"color: #000080;\">Highlights from this week<\/span><\/h2>\n<ul>\n<li>Preventing Injuries &amp; Falls: Winter Safety<\/li>\n<li>Review Your Payroll Schedule and Stat Holidays for 2026<\/li>\n<li>Upcoming Events that May Impact Transit and Traffic<\/li>\n<li>Upcoming Mask Fit and CPR Sessions<\/li>\n<li>Share Your Voice in the Global Workforce Survey<\/li>\n<li>Your Safety Matters: Know What to Do<\/li>\n<li>Follow the Plan, Keep the Promise<\/li>\n<li>Tackling Diabetes Stigma<\/li>\n<li>Save on Black Friday with Perkopolis<\/li>\n<li>Unjudge Someone: Learn from the Human Library<\/li>\n<li>High Fives<\/li>\n<li>Ask Us Anything<\/li>\n<\/ul>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][heading]Preventing Injuries &amp; Falls: Winter Safety[\/heading][vc_video link=&#8221;https:\/\/www.youtube.com\/watch?v=bAeMMThNhNA&amp;feature=emb_logo&#8221; css=&#8221;&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<p class=\"elementToProof\"><strong>As winter approaches and snow starts to fall more often<\/strong>, it\u2019s important for you to remember that <strong>snow and ice can make travel more risky<\/strong> and increase the chance of <strong>accidents or injuries. <\/strong><\/p>\n<p class=\"elementToProof\">Take a moment to <strong>watch this video<\/strong> for some <strong>helpful tips to stay safe while you\u2019re out and about in the community this winter.<\/strong><\/p>\n[\/vc_column_text][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_custom_heading text=&#8221;Reminders &amp; Announcements&#8221; font_container=&#8221;tag:h2|text_align:center|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1749499756413{background-color: #002d72 !important;}&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][heading]Review Your Payroll Schedule and Stat Holidays for 2026[\/heading][image_with_animation image_url=&#8221;12313&#8243; image_size=&#8221;medium_large&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<p data-start=\"126\" data-end=\"349\">As the year comes to a close, this is a great time to review your<strong data-start=\"187\" data-end=\"203\"> payroll schedule<\/strong> and<strong data-start=\"208\" data-end=\"249\"> statutory holidays for 2026<\/strong>. Taking a few minutes now will help ensure everything goes smoothly as we move into the new year.<\/p>\n[\/vc_column_text][nectar_btn size=&#8221;jumbo&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; color_override=&#8221;#0067b9&#8243; icon_family=&#8221;none&#8221; text=&#8221;Payroll Schedule 2026&#8243; url=&#8221;https:\/\/drive.google.com\/file\/d\/163RdSe3RRXDP_UBj78_tSap1C8AJjBhI\/view?usp=sharing&#8221;][nectar_btn size=&#8221;jumbo&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; color_override=&#8221;#0067b9&#8243; icon_family=&#8221;none&#8221; text=&#8221;Stat Holidays 2026&#8243; url=&#8221;https:\/\/drive.google.com\/file\/d\/16OB7JIQ9ZIfU3tJfRmTmAihfs20YUeQW\/view?usp=sharing&#8221;][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][heading]Upcoming Events that May Impact Transit and Traffic[\/heading][image_with_animation image_url=&#8221;10686&#8243; image_size=&#8221;medium_large&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<h4><strong>Santa Claus Parade<\/strong><\/h4>\n<ul>\n<li><strong>When:<\/strong> Sunday, November 23, 2025<\/li>\n<li><strong>Traffic Changes<\/strong><strong>:<\/strong> The Parade will start at 12:30 pm at Christie Pits, located at 750 Bloor Street West. The updated route will proceed east along Bloor Street to St. George Street, continue south on St. George, east on Hoskin Avenue, south on Queens Park Crescent and University Avenue, east on Wellington Street, and south again on Yonge Street to Front Street.<\/li>\n<li>From there, the Parade will head east on Front Street and finish at the St. Lawrence Market at Jarvis Street.<\/li>\n<\/ul>\n[\/vc_column_text][image_with_animation image_url=&#8221;12296&#8243; image_size=&#8221;full&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<h4>Lakeshore Blvd W near Ontario Place<\/h4>\n<ul>\n<li><strong>When:<\/strong> November 17 &#8211; December 1, 2025<\/li>\n<li><strong>TTC\/Traffic Changes: <\/strong>Lane reduction to 1 lane in each direction<\/li>\n<\/ul>\n[\/vc_column_text][nectar_btn size=&#8221;jumbo&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; color_override=&#8221;#0067b9&#8243; icon_family=&#8221;none&#8221; text=&#8221;Road Closures&#8221; url=&#8221;https:\/\/www.toronto.ca\/home\/311-toronto-at-your-service\/find-service-information\/article\/?kb=kA06g000001cwZGCAY&#8221;][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][heading]Upcoming Mask Fit and CPR Sessions[\/heading][image_with_animation image_url=&#8221;8211&#8243; image_size=&#8221;full&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<p class=\"elementToProof\"><strong>You&#8217;re required to be certified with valid and current CPR training. You must also be properly fitted for N95 masks.\u00a0<\/strong>Please see the upcoming dates below.<\/p>\n<p>Upcoming Mask Fit Dates (<strong>Head Office<\/strong>):<\/p>\n<ul>\n<li>Tuesday, December 2, 2025<\/li>\n<li>Tuesday, February 3, 2026<\/li>\n<\/ul>\n<p>Upcoming CPR Dates (<strong>North York<\/strong>):<\/p>\n<ul>\n<li><strong>Tuesday, December 16, 2025<\/strong><\/li>\n<li><strong>Tuesday, January 27, 2026<\/strong><\/li>\n<\/ul>\n<p>You must register for an appointment directly with First Aid Care on the <strong>Circle of Care Training Hub, or call 905-272-9214.<\/strong><\/p>\n<p>You can also <strong>register by text for CPR sessions.<\/strong><\/p>\n<p class=\"elementToProof\"><strong>Text 647\u2011496\u20115189 with the following details:<\/strong><\/p>\n<ol start=\"1\">\n<li>\n<p role=\"presentation\">Full Name<\/p>\n<\/li>\n<li>\n<p role=\"presentation\">Email Address<\/p>\n<\/li>\n<li>\n<p role=\"presentation\">Training Location<\/p>\n<\/li>\n<li>\n<p class=\"elementToProof\" role=\"presentation\">Preferred Session Time<\/p>\n<\/li>\n<\/ol>\n<p class=\"elementToProof\"><strong>Please read before your session:<\/strong><\/p>\n<ul>\n<li>\n<p role=\"presentation\">Please arrive at the training session <strong>15 minutes before the class begins<\/strong>.<\/p>\n<\/li>\n<li>\n<p role=\"presentation\">After you have booked your appointment, <strong>please speak to your Service Coordinator if you need any scheduling arrangements<\/strong> and have clients that you will need to be booked off from to attend the CPR and\/or mask fit training. <strong>Please try to book a date\/time where you do not have client visits scheduled.<\/strong><\/p>\n<\/li>\n<li>\n<p role=\"presentation\">Your schedule will be <strong>blocked as \u2018unavailable\u2019<\/strong> for you to attend the session. <strong>You do not need to use your phone to sign into the training.<\/strong><\/p>\n<\/li>\n<li>\n<p role=\"presentation\">You will be <strong>paid a total of 4 hours for the training (CPR)<\/strong> and <strong>1 hour for mask fit<\/strong> \u2013 this will be <strong>added to your schedule 1-2 weeks after the session has been completed<\/strong> and you will receive payment. The code will appear on your paystub as \u2018Miscellaneous\u2019<\/p>\n<\/li>\n<li>\n<p role=\"presentation\"><strong>All bookings\/cancellations must be managed through the online portal.<\/strong> You will receive a confirmation email\/text notification and will also receive a session reminder.<\/p>\n<\/li>\n<\/ul>\n[\/vc_column_text][nectar_btn size=&#8221;jumbo&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; color_override=&#8221;#0067b9&#8243; icon_family=&#8221;none&#8221; text=&#8221;Register on the Circle of Care Training Hub&#8221; url=&#8221;https:\/\/app&#8211;circle-of-care-training-hub-9db41a94.base44.app\/Registration&#8221;][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;10px&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_color=&#8221;#f7e9b2&#8243; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][heading]Share Your Voice in the Global Workforce Survey[\/heading][image_with_animation image_url=&#8221;11982&#8243; image_size=&#8221;full&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Just a reminder to please take a few minutes to <strong>fill out the Global Workforce Survey. <\/strong>This survey\u00a0gives you the chance to <strong>share your thoughts about your workplace. <\/strong>Your answers will help us <strong>understand what is going well and what we can make better. <\/strong><\/p>\n<p>The survey is <strong>anonymous (your name will not be shared)<\/strong>. Thank you in advance for your participation!<\/p>\n<p><strong>Please complete the survey as soon as you can.<\/strong>[\/vc_column_text][nectar_btn size=&#8221;jumbo&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; color_override=&#8221;#0067b9&#8243; icon_family=&#8221;none&#8221; text=&#8221;Fill Out Survey Here&#8221; url=&#8221;https:\/\/survey.healthstandards.org\/en-ca\/launch\/1c23f397-654a-4359-8a65-678442dd8e59&#8243;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][vc_custom_heading text=&#8221;Health &amp; Safety&#8221; font_container=&#8221;tag:h2|text_align:center|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1760889070612{background-color: #002d72 !important;}&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][heading]Your Safety Matters: Know What to Do[\/heading][image_with_animation image_url=&#8221;12050&#8243; image_size=&#8221;medium_large&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]We know that you care deeply about your clients, but your own safety is just as important. <strong>If you ever feel unsafe on your way to work, going home, or while you are with a client, please speak up.<\/strong><\/p>\n<p><strong>Remember, it\u2019s okay for you to:<\/strong><\/p>\n<ul data-start=\"231\" data-end=\"510\">\n<li data-start=\"231\" data-end=\"295\">Report roads that are unsafe or places where it\u2019s hard to see.<\/li>\n<li data-start=\"296\" data-end=\"371\">Tell your manager if a client\u2019s home or neighbourhood feels unsafe to you.<\/li>\n<li data-start=\"372\" data-end=\"510\">Take extra safety steps, such as waiting for a safer moment to cross the street or asking for help with transportation when you need it.<\/li>\n<\/ul>\n<p><strong>Your health and safety come first. We are here to support you.<\/strong>[\/vc_column_text][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][heading]Follow the Plan, Keep the Promise[\/heading][image_with_animation image_url=&#8221;2486&#8243; image_size=&#8221;medium_large&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Every <strong>Care Plan<\/strong> reflects <strong>a client\u2019s unique needs and safety requirements<\/strong>. When we follow it <strong>exactly as written<\/strong>, we keep our clients and ourselves safe.<\/p>\n<p><strong>Notify your CSS immediately if a client&#8217;s condition has changed<\/strong>, or if you have concerns\u2014<strong>we can review the plan<\/strong>. Often, we can escalate needs for additional staffing or equipment to support our client, and in turn, you as well.<\/p>\n<p>It\u2019s not just paperwork. It\u2019s protection.[\/vc_column_text][nectar_btn size=&#8221;jumbo&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; color_override=&#8221;#0067b9&#8243; icon_family=&#8221;none&#8221; text=&#8221;No Lift Policy&#8221; url=&#8221;https:\/\/drive.google.com\/file\/d\/1enBXiK9eM4o2XOdQ4oOXBMySPpTmTE1D\/view&#8221;][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_custom_heading text=&#8221;Wellness at Work&#8221; font_container=&#8221;tag:h2|text_align:center|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1745854656571{background-color: #002d72 !important;}&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][heading]Tackling Diabetes Stigma[\/heading][vc_video link=&#8221;https:\/\/youtu.be\/P7URQbOyPMs?si=3v2U9hdpcmDjSiPz&#8221; css=&#8221;&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]<strong>This November is Diabetes Awareness Month<\/strong>. By <strong>reducing the stigma around diabetes<\/strong>, we can <strong>better support the people in our lives who are living with the condition<\/strong>.<\/p>\n<p><strong>The truth is:<\/strong><\/p>\n<ul>\n<li>Diabetes is not caused simply by eating too much sugar.<\/li>\n<li>People do not \u201cgive themselves\u201d diabetes.<\/li>\n<li>The causes of diabetes are complex. They can include your genes, family history, ethnic background, environment, and lifestyle.<\/li>\n<li>Diabetes can lead to serious health problems, such as stroke, heart attack, or vision loss.<\/li>\n<li>Managing diabetes is a daily responsibility. There are no \u201cdays off.\u201d<\/li>\n<\/ul>\n<p><strong>You can watch the video to learn more and talk about diabetes with confidence.<\/strong>[\/vc_column_text][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][heading]Save on Black Friday with Perkopolis[\/heading][image_with_animation image_url=&#8221;12266&#8243; image_size=&#8221;full&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<div class=\"elementToProof\">\n<div class=\"elementToProof\"><strong>Black Friday is just around the corner<\/strong>. We\u2019re excited to share that <strong>Perkopolis is offering exclusive savings for members<\/strong>! Perkopolis is the perfect place to find all the best offers in one place so you can skip the hunt and still save. They give you access to over<strong> 5,000 exclusive perks and discounts year-round<\/strong> and <strong>their Black Friday offers are some of the best of the season.<\/strong><\/div>\n<div class=\"elementToProof\"><\/div>\n<div class=\"elementToProof\"><strong>Happy saving!<\/strong><\/div>\n<\/div>\n[\/vc_column_text][nectar_btn size=&#8221;jumbo&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; color_override=&#8221;#0067b9&#8243; icon_family=&#8221;none&#8221; text=&#8221;Perkopolis Home Page&#8221; url=&#8221;https:\/\/www.perkopolis.com\/&#8221;][nectar_btn size=&#8221;jumbo&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; color_override=&#8221;#0067b9&#8243; icon_family=&#8221;none&#8221; text=&#8221;Register for Perkopolis Here&#8221; url=&#8221;https:\/\/www.perkopolis.com\/commerce\/checkout.ssp?is=login&amp;login=T&amp;fragment=login-register&amp;_ga=2.65202094.1009017266.1763130614-798766597.1758804091#login-register&#8221;][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][heading]Unjudge Someone: Learn from the Human Library[\/heading][image_with_animation image_url=&#8221;12318&#8243; image_size=&#8221;full&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<div class=\"elementToProof\">\n<div class=\"elementToProof\">\n<p>The <strong class=\"organizer-info__name-link\" data-testid=\"top-organizer-component-name\">Mississauga Halton Regional Learning Centre<\/strong> will be running<strong> The Human Library<\/strong>, a series that connects you to people who will share their diverse cultural backgrounds, lifestyles, and life experiences with you.<\/p>\n<p>Instead of a book, <strong>you&#8217;ll borrow a person.<\/strong> Together, you&#8217;ll have deep conversations. It\u2019s a <strong>safe and welcoming space<\/strong> to ask questions, listen, and <strong>see people in a new way.<\/strong><\/p>\n<p class=\"elementToProof\"><strong>Why join?<\/strong><\/p>\n<ul>\n<li role=\"presentation\">Have open conversations that help you understand others better<\/li>\n<li role=\"presentation\">Hear powerful stories from people with different life experiences<\/li>\n<li role=\"presentation\">Learn something new and walk away seeing things differently<\/li>\n<\/ul>\n<p class=\"elementToProof\"><strong>Cost:<\/strong> Free<\/p>\n<p class=\"elementToProof\"><strong>Location:<\/strong> Online<\/p>\n<p class=\"elementToProof\"><strong>Upcoming Dates:<\/strong><\/p>\n<ul>\n<li>\n<p role=\"presentation\">December 9, 2025 | 9:30 AM \u2013 12:30 PM<\/p>\n<\/li>\n<li>\n<p role=\"presentation\">January 23, 2026 | 8:30 AM \u2013 10:30 AM<\/p>\n<\/li>\n<li>\n<p role=\"presentation\">February 24, 2026 | 10:30 AM \u2013 12:30 PM<\/p>\n<\/li>\n<li>\n<p role=\"presentation\">March 24, 2026 | 9:30 AM \u2013 11:30 AM<\/p>\n<\/li>\n<\/ul>\n<\/div>\n<\/div>\n[\/vc_column_text][nectar_btn size=&#8221;jumbo&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; color_override=&#8221;#0067b9&#8243; icon_family=&#8221;none&#8221; text=&#8221;Register for the Human Library 2025-2026&#8243; url=&#8221;https:\/\/www.eventbrite.ca\/e\/the-human-library-2025-2026-tickets-1267866636239?aff=oddtdtcreator&#8221;][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_custom_heading text=&#8221;Community Corner&#8221; font_container=&#8221;tag:h2|text_align:center|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1745857081851{background-color: #002d72 !important;}&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<h3><span style=\"color: #333399;\"><strong>Has someone gone above and beyond at work? Give them a High Five!<\/strong><\/span><\/h3>\n<p><span style=\"color: #333399;\">The High Five program lets you publicly recognize staff members for their outstanding work. High Fives will be posted in your weekly Inside the Circle newsletter.<\/span><\/p>\n<p><span style=\"color: #333399;\">To give a high five, just click on the button below or use the link in the rotating banner on the Portal home page.<\/span><\/p>\n<p><em>Please note: We do not accept anonymous submissions for this program. High Fives must be submitted by an individual person, whether they are a staff member or member of the community.<\/em>[\/vc_column_text][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<h4 class=\"ms-outlook-mobile-reference-message skipProofing\"><b>High Five for PSW Zhem De Los Santos<\/b><\/h4>\n<p>&#8220;Zhem is amazing and patient. She&#8217;s a great asset to Circle of Care and deserves a lot of praise.\u201d &#8211; Client<\/p>\n<h4 class=\"ms-outlook-mobile-reference-message skipProofing\"><b>High Five for PSW Rukinder Kaur<\/b><\/h4>\n<p>&#8220;I&#8217;m very happy with Rukinder&#8217;s care and I would love to have her whenever she&#8217;s available.&#8221; &#8211; Client<\/p>\n<h4 class=\"ms-outlook-mobile-reference-message skipProofing\"><b>High Five for PSW Kayron Samuel<\/b><\/h4>\n<p>&#8220;Kayron is wonderful and has helped me a lot.&#8221; &#8211; Client<\/p>\n<h4 class=\"ms-outlook-mobile-reference-message skipProofing\"><b>High Five for PSW Aria Culzac<\/b><\/h4>\n<p class=\"ms-outlook-mobile-reference-message skipProofing\">&#8220;I&#8217;m very happy with Aria. I would like her scheduled as often as possible. She&#8217;s one of the best.&#8221; &#8211; Client<\/p>\n<h4 class=\"ms-outlook-mobile-reference-message skipProofing\"><b>High Five for PSW Adora Mesaya<\/b><\/h4>\n<p class=\"ms-outlook-mobile-reference-message skipProofing\">&#8220;I&#8217;m so pleased with Adora\u2019s work and I hope to continue having her visits.&#8221; &#8211; Client<\/p>\n[\/vc_column_text][nectar_btn size=&#8221;jumbo&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; color_override=&#8221;#0067b9&#8243; icon_family=&#8221;none&#8221; text=&#8221;Submit a High Five&#8221; url=&#8221;https:\/\/circleofcare.formstack.com\/forms\/highfive&#8221;][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_custom_heading text=&#8221;Ask Us Anything&#8221; font_container=&#8221;tag:h2|text_align:center|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1745856590477{background-color: #002d72 !important;}&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<h4 dir=\"ltr\"><b>Why do new PSWs get more hours and the ones who have worked many years get punished by having their hours cut. I guess it\u2019s better to quit and get re-hired again so we can get more hours.<\/b><\/h4>\n<p>Our Service Coordination team understands the challenges around scheduling and strives to assign clients based on seniority whenever possible. However, there are several other factors that can affect scheduling such as specific client\u2019s requests for example, time preference due to medical reason, coordination with other service provider, client attending programs, two persons visit or delegation. These factors sometimes result in clients being assigned to other or newer PSWs.<\/p>\n<p>That said, please don\u2019t hesitate to flag your concerns directly to your service coordinator. We will be happy to review your situation and assist you. Thank you for your continued dedication and understanding.<\/p>\n<h4><b>Why is the travelling time always listed as 15 minutes? Sometimes it is 45 minutes. Sometimes there is no travelling time. Whatever Google says, the coordinator follows it.<\/b><\/h4>\n<p>Our Service Coordination team is aware of the travel time policy and takes it into consideration when scheduling visits. We also encourage team members to double check travel times when assigning clients to PSWs. If you ever find that the travel time between clients is not sufficient, please reach out to your Service Coordinator or speak directly with one of our Call Center agents. We will gladly review and adjust where possible.<\/p>\n<p>Additionally, we will remind our Service Coordinators to ensure adequate travel time is scheduled between visits. Thank you for your continued hard work and understanding. It truly makes a difference.<\/p>\n<h4><b>Why don&#8217;t you allocate us to work in a specific place for all our hours to avoid travelling more? It\u2019s so frustrating when you see a bus coming in the distance and it\u2019s out of service. I end up having to walk long distances so often.\u00a0<\/b><\/h4>\n<p>Circle of Care\u2019s service coordination team works hard to match PSWs with clients who require care. There are many clients who have preferences for receiving care from our PSWs based on gender (e.g. a female PSW) or who don\u2019t speak English and need a PSW who speaks their language. They may also have specific needs on the times that they require care, or the type of care they need (i.e., delegated acts that PSWs may be trained on). All of these different requirements can make it challenging to organize a schedule for our PSWs that minimizes travel time. Despite our best attempts to schedule clients within close proximity to minimize travel, we do occasionally need to have PSWs travel further to provide care to some clients and ensure that care is delivered, if there are no other available PSWs closer to the client\u2019s location.<\/p>\n<h4><b>If you want us to follow the schedule you better fill our availability given to you. Having 3-4 hours gaps will push us to see the client early as possible. Nobody wants to wait 3-4 hours doing nothing and not getting paid. That incident you mentioned wouldn&#8217;t happened if you filled in our availability.<\/b><\/h4>\n<p>Although we strive to minimize gaps in the PSW\u2019s schedules, we are also obligated to meet the needs of our clients for the times that service is required. We cannot guarantee that there will be no gaps in schedules and do encourage the PSWs to engage with their Coordinator for alternative scheduling options. If there are clients who require specific times, we will schedule staff who are available so that we can meet our contractual obligations. If you have a long gap in your schedule, you can either go home during that time, or you can travel to a local mall, library, or community centre and wait there. That way you can stay warm in the winter months, and cool in the summer months, as you wait for your next client visit.<\/p>\n<h4><b>Circle of Care needs to stop telling PSWs to call their coordinators for more hours. There are some PSWs that get so many hours but don\u2019t need them. I used to be full-time but I haven\u2019t gotten the hours and now I\u2019m part time.<\/b><\/h4>\n<p>If you are not receiving enough hours, and have already spoken with your coordinator, you should escalate this so an investigation can be done to see if there are hours available in a nearby caseload. You can connect with one of the Service Coordination Supervisors \u2013 Alicia Pelletier (ext.232) or Tariq Shafi (ext. 256).<\/p>\n<h4><b>We have some terrible coordinators and supervisors. I haven\u2019t seen them or talked to them in months! It\u2019s hard to reach them by phone, and none of them ever ask us\u00a0 if we are OK here or if we have enough hours. Lots of clients also complain to us that they don&#8217;t get a call if anything changes in their schedule.<\/b><\/h4>\n<p>Thank you for your feedback. If you have a concern regarding a specific coordinator or supervisor, we encourage you to report this. You can connect with one of the Service Coordination Supervisors \u2013 Alicia Pelletier (ext.232) or Tariq Shafi (ext. 256).<\/p>\n<h4><b>I\u2019d like to know how I can find out the total number of hours I\u2019ve worked (from the date I joined Circle of Care) on my payslip.<\/b><\/h4>\n<p>You will need to log into Dayforce and check the last paystub of each year to show you the year to date values (YTD), which will allow you to figure out how many hours you have worked in a year. So if you started in January 2023, you\u2019d need to look at the final paystubs for each of the years of 2023, 2024, and your most recent 2025 paystub, and add the YTD values together.[\/vc_column_text][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<h3><span style=\"color: #000080;\"><strong>Have a question? Submit your questions or feedback anonymously below!<\/strong><\/span><\/h3>\n<p><span style=\"color: #000080;\"><strong>Please note that it may take us longer to provide some answers. If your question hasn\u2019t been answered yet, we will get back to you as soon as we can.<\/strong><\/span><\/p>\n<p><script src=\"https:\/\/circleofcare.formstack.com\/forms\/js.php\/psw_homemaker_ask_us_anything\" type=\"text\/javascript\"><\/script><noscript><a href=\"https:\/\/circleofcare.formstack.com\/forms\/psw_homemaker_ask_us_anything\" title=\"Online Form\">Online Form &#8211; PSW-Homemaker Ask Us Anything<\/a><\/noscript><\/p>\n<div style=\"text-align: right; font-size: x-small;\"><a title=\"Powered by Formstack\" href=\"http:\/\/www.formstack.com?utm_source=jsembed&amp;utm_medium=product&amp;utm_campaign=product+branding&amp;fa=h,4611739\">Powered by Formstack<\/a><\/div>\n[\/vc_column_text][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_custom_heading text=&#8221;In Case You Missed It&#8230;&#8221; font_container=&#8221;tag:h2|text_align:center|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1745856597004{background-color: #002d72 !important;}&#8221;][divider line_type=&#8221;No Line&#8221;][recent_posts style=&#8221;minimal&#8221; columns=&#8221;1&#8243; category=&#8221;accreditation-digest,champions-of-care,events,inside-the-circle,learning,memos,news&#8221; order=&#8221;DESC&#8221; orderby=&#8221;date&#8221; posts_per_page=&#8221;4&#8243;][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>Read our Inside the Circle newsletter for the latest news and information from Circle of Care.<\/p>\n","protected":false},"author":24,"featured_media":4639,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10],"tags":[],"class_list":{"0":"post-12308","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-inside-the-circle"},"_links":{"self":[{"href":"https:\/\/psw.circleofcare.com\/index.php\/wp-json\/wp\/v2\/posts\/12308","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/psw.circleofcare.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/psw.circleofcare.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/psw.circleofcare.com\/index.php\/wp-json\/wp\/v2\/users\/24"}],"replies":[{"embeddable":true,"href":"https:\/\/psw.circleofcare.com\/index.php\/wp-json\/wp\/v2\/comments?post=12308"}],"version-history":[{"count":21,"href":"https:\/\/psw.circleofcare.com\/index.php\/wp-json\/wp\/v2\/posts\/12308\/revisions"}],"predecessor-version":[{"id":12420,"href":"https:\/\/psw.circleofcare.com\/index.php\/wp-json\/wp\/v2\/posts\/12308\/revisions\/12420"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/psw.circleofcare.com\/index.php\/wp-json\/wp\/v2\/media\/4639"}],"wp:attachment":[{"href":"https:\/\/psw.circleofcare.com\/index.php\/wp-json\/wp\/v2\/media?parent=12308"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/psw.circleofcare.com\/index.php\/wp-json\/wp\/v2\/categories?post=12308"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/psw.circleofcare.com\/index.php\/wp-json\/wp\/v2\/tags?post=12308"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}