{"id":12543,"date":"2026-01-05T16:07:49","date_gmt":"2026-01-05T16:07:49","guid":{"rendered":"https:\/\/psw.circleofcare.com\/?p=12543"},"modified":"2026-01-05T19:43:36","modified_gmt":"2026-01-05T19:43:36","slug":"inside-the-circle-january-6-2026","status":"publish","type":"post","link":"https:\/\/psw.circleofcare.com\/index.php\/2026\/01\/05\/inside-the-circle-january-6-2026\/","title":{"rendered":"Inside the Circle &#8211; January 6, 2026"},"content":{"rendered":"[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;padding-1-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;5px&#8221; column_border_color=&#8221;#fcaf17&#8243; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;default&#8221; gradient_type=&#8221;default&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<h2><span style=\"color: #000080;\">Highlights from this week<\/span><\/h2>\n<ul>\n<li>Happy New Year!<\/li>\n<li>Annual Reminder: PSW Employment Status<\/li>\n<li>Contact Payroll for Payment-related Questions<\/li>\n<li>Upcoming Events that May Impact Transit and Traffic<\/li>\n<li>Share Your Voice in the Global Workforce Survey<\/li>\n<li>Our Scent Free Policy<\/li>\n<li>Calming Down Violent Situations<\/li>\n<li>Pay What You Can for Psychotherapy Services at TICP<\/li>\n<li>Emergency Car Kit Checklist<\/li>\n<li>Create a Family Emergency Plan<\/li>\n<li>Join the RBC Webinar:\u00a0Principles of Successful Investing<\/li>\n<li>Financial Stress Resources<\/li>\n<li>Save on WestJet Flights with Perkopolis<\/li>\n<li>Register for a GoodLife Fitness Corporate Membership<\/li>\n<li>High Fives<\/li>\n<\/ul>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][heading]Happy New Year![\/heading][image_with_animation image_url=&#8221;12544&#8243; image_size=&#8221;full&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]We wish everyone a <strong>Happy New Year<\/strong>. We look forward to <strong>another year of care, collaboration, and shared accomplishments together!<\/strong>[\/vc_column_text][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_custom_heading text=&#8221;Reminders &amp; Announcements&#8221; font_container=&#8221;tag:h2|text_align:center|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1749499756413{background-color: #002d72 !important;}&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][heading]Annual Reminder: PSW Employment Status[\/heading][image_with_animation image_url=&#8221;12545&#8243; image_size=&#8221;large&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<p class=\"elementToProof\">We have now completed the <strong>annual review of employment status<\/strong> for our Personal Support Workers and Homemakers.<\/p>\n<p class=\"elementToProof\">As per the Collective Agreement (Article 23), in order to qualify for <strong>&#8216;full time&#8217;<\/strong> status and any associated benefits, you would have needed to work <strong>a total of 1300 hours (25 hours\/week)<\/strong> between <strong>January 1, 2025 &#8211; December 31, 2025.<\/strong><\/p>\n<p class=\"elementToProof\"><strong>For anyone that has maintained or newly qualified as &#8216;full time&#8217; for 2026 \u2014 your sick and float balances would be updated on your mobile phone<\/strong>. Please note, you can track your hours worked and view any sick time balances <strong>through your mobile phones<\/strong>.<\/p>\n<p>For a<strong> step-by-step guide<\/strong> on how to access <strong>your hours worked Year to Date (YTD) and your sick balance<\/strong>, <strong>please use the button below:<\/strong>[\/vc_column_text][nectar_btn size=&#8221;jumbo&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; color_override=&#8221;#0067b9&#8243; icon_family=&#8221;none&#8221; text=&#8221;Sick Balances &amp; Hours Worked Guide&#8221; url=&#8221;https:\/\/drive.google.com\/file\/d\/19ERlWN44Ll2mrObMswdadcoPNr54z1B5\/view&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<p class=\"elementToProof\">For anyone that has <strong>newly qualified as &#8216;full time&#8217; for 2026<\/strong> \u2014 we are in the process of sending your information to SEIU\/Global Benefits to <strong>enroll you in the PSDW Group Benefit Program<\/strong>. You can expect more information from Global Benefits in the next few weeks.<\/p>\n<p class=\"elementToProof\">For anyone that is <strong>currently enrolled on our PSW Group Benefit program<\/strong> and have <strong>maintained &#8216;full time&#8217; status for 2026<\/strong>, there will be <strong>no changes or interruption<\/strong> to your benefit coverage.<\/p>\n<p>For more information, please refer to the <strong>Collective Agreement on our FAQ page<\/strong>:[\/vc_column_text][nectar_btn size=&#8221;jumbo&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; color_override=&#8221;#0067b9&#8243; icon_family=&#8221;none&#8221; text=&#8221;Frequently Asked Questions&#8221; url=&#8221;https:\/\/psw.circleofcare.com\/index.php\/frequently-asked-questions-hr-department\/&#8221;][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][heading]Contact Payroll for Payment-related Questions[\/heading][image_with_animation image_url=&#8221;12555&#8243; image_size=&#8221;large&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<p class=\"elementToProof\">As a reminder, please direct any <strong>payment-related inquiries to our Payroll team<\/strong> (<a id=\"OWA8b3fac53-1664-dd73-f04c-9711e0616f82\" class=\"LinkThemeablePresentation LinkPrimaryPresentation LinkPrimaryPresentation--sentimentSelected PrimaryLink HighlightSol HighlightSol--core HighlightSol--buildingBlock OWAAutoLink\" title=\"mailto:payroll@circleofcare.com\" href=\"mailto:payroll@circleofcare.com\" target=\"_blank\" rel=\"noreferrer noopener\" data-outlook-id=\"24b8b67c-4ed3-4f9c-83fa-77421acc02af\">payroll@circleofcare.com<\/a>). This would include any inquiries about pay stubs, pay codes, T4 or other tax documents, RRSP contributions, and the CPP.<\/p>\n[\/vc_column_text][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][heading]Upcoming Events that May Impact Transit and Traffic[\/heading][image_with_animation image_url=&#8221;10686&#8243; image_size=&#8221;medium_large&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Please review the latest road conditions on the Ontario 511 website, using the button below.[\/vc_column_text][nectar_btn size=&#8221;jumbo&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; color_override=&#8221;#0067b9&#8243; icon_family=&#8221;none&#8221; text=&#8221;Latest Road Conditions&#8221; url=&#8221;https:\/\/511on.ca\/&#8221;][nectar_btn size=&#8221;jumbo&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; color_override=&#8221;#0067b9&#8243; icon_family=&#8221;none&#8221; text=&#8221;Road Closures&#8221; url=&#8221;https:\/\/www.toronto.ca\/home\/311-toronto-at-your-service\/find-service-information\/article\/?kb=kA06g000001cwZGCAY&#8221;][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;10px&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_color=&#8221;#f7e9b2&#8243; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][heading]Share Your Voice in the Global Workforce Survey[\/heading][image_with_animation image_url=&#8221;11982&#8243; image_size=&#8221;full&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Please take a few minutes to complete the <strong>Global Workforce Survey<\/strong>. This is your chance to <strong>share your thoughts about your workplace anonymously<\/strong>. Your feedback <strong>helps us learn what\u2019s going well and what we can make even better for you.<\/strong><\/p>\n<p>Note that the survey is <strong>anonymous (your name will not be shared)<\/strong>. Thank you in advance for your participation!<\/p>\n<p><strong>Please complete the survey as soon as possible.<\/strong>[\/vc_column_text][nectar_btn size=&#8221;jumbo&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; color_override=&#8221;#0067b9&#8243; icon_family=&#8221;none&#8221; text=&#8221;Fill Out Survey Here&#8221; url=&#8221;https:\/\/survey.healthstandards.org\/en-ca\/launch\/1c23f397-654a-4359-8a65-678442dd8e59&#8243;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][heading]Our Scent Free Policy[\/heading][image_with_animation image_url=&#8221;8672&#8243; image_size=&#8221;large&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<p class=\"elementToProof\">We would like to remind you that we have a <strong>scent free policy<\/strong> in place to ensure a <b>scent\u00a0free\u00a0environment.<\/b><\/p>\n<p class=\"elementToProof\">Please <strong>do not wear, use, or apply fragrances<\/strong> while at any Circle of Care office location, while conducting home visits, or while participating in community programs. <b>The chemicals used in\u00a0scented products pose a health and safety risk to others, especially those with known fragrance sensitivities, asthma, allergies, and other medical conditions.<\/b><\/p>\n<p class=\"elementToProof\"><strong>Fragrances not permitted include:<\/strong> perfume, cologne, aftershave, scented sprays or lotion, scented room sprays or solids, and other products that are designed to release an aroma.<\/p>\n<p class=\"elementToProof\"><strong>For more information, please refer to our scent free policy.<\/strong><\/p>\n<p class=\"elementToProof\"><strong>Thank you for your cooperation and for ensuring the well-being of our employees, volunteers, and clients.<\/strong><\/p>\n[\/vc_column_text][nectar_btn size=&#8221;jumbo&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; color_override=&#8221;#0067b9&#8243; icon_family=&#8221;none&#8221; text=&#8221;Scent Free Policy&#8221; url=&#8221;https:\/\/drive.google.com\/file\/d\/1pBzFFaUh1MHqppnQqDwrT_F5fIZI0ykg\/view&#8221;][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_custom_heading text=&#8221;Health &amp; Safety&#8221; font_container=&#8221;tag:h2|text_align:center|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1760889070612{background-color: #002d72 !important;}&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][heading]Calming Down Violent Situations[\/heading][image_with_animation image_url=&#8221;880&#8243; image_size=&#8221;full&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]As you work with people, <strong>emotions can sometimes become intense<\/strong>. Knowing how to <strong>respond calmly and safely can make a big difference<\/strong> \u2014 <strong>for you and your client.<\/strong><\/p>\n<p>The <strong>Crisis &amp; Trauma Resource Institute (CTRI)<\/strong> has shared <strong>7 practical tips<\/strong> for helping <strong>calm down potentially violent or escalating situations<\/strong>:<\/p>\n<ol>\n<li>Staying aware of your surroundings<\/li>\n<li>Using calm language and tone<\/li>\n<li>Acknowledging emotions without escalating<\/li>\n<li>Giving choices to help reduce tension<\/li>\n<li>Explore their feelings to understand their situation<\/li>\n<li>Use silence to help them slow down<\/li>\n<li>Provide them with choices so they can feel in control<\/li>\n<\/ol>\n<p><strong>Use what is helpful<\/strong>, and remember, <strong>your safety always comes first<\/strong>.<\/p>\n<p><strong>If a situation feels unsafe, pause, and reach out to your CSS for support<\/strong>.[\/vc_column_text][nectar_btn size=&#8221;jumbo&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; color_override=&#8221;#0067b9&#8243; icon_family=&#8221;none&#8221; url=&#8221;https:\/\/ctrinstitute.com\/blog\/defusing-violent-situations\/&#8221; text=&#8221;Read More Practical Tips&#8221;][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][heading]Pay What You Can for Psychotherapy Services at TICP[\/heading][image_with_animation image_url=&#8221;9510&#8243; image_size=&#8221;full&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Your mental health matters. Caring for yourself helps you continue caring for others. The <strong>Toronto Institute for Contemporary Psychoanalysis (TICP)<\/strong> is launching a <strong>&#8216;Pay What You Can&#8217;<\/strong> program for<strong> weekly in-person psychotherapy sessions with their student therapists. <\/strong><\/p>\n<p>The clinic is located at <strong>427 Vaughan Road (North of St. Clair).<\/strong><\/p>\n<p>The clinic is looking to create relationships with healthcare organizations to <strong>provide more affordable mental health services<\/strong> to employees working in the health care sector, <strong>like you. <\/strong><\/p>\n<p>Through this program, TICP\u00a0is recommending prospective clients pay <strong>between $5-$25 per session<\/strong> \u2014\u00a0but prospective clients are welcome to pay what they can.<\/p>\n<p><strong>For more information and to access the referral form, please use the buttons below.<\/strong>[\/vc_column_text][nectar_btn size=&#8221;jumbo&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; color_override=&#8221;#0067b9&#8243; icon_family=&#8221;none&#8221; url=&#8221;https:\/\/ticp.on.ca\/ticp-community-clinic\/&#8221; text=&#8221;Learn More About the TICP Community Clinic&#8221;][nectar_btn size=&#8221;jumbo&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; color_override=&#8221;#0067b9&#8243; icon_family=&#8221;none&#8221; url=&#8221;https:\/\/ticp.ca\/ticp-community-clinic\/contact-the-clinic\/&#8221; text=&#8221;Contact the Clinic&#8221;][nectar_btn size=&#8221;jumbo&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; color_override=&#8221;#0067b9&#8243; icon_family=&#8221;none&#8221; url=&#8221;https:\/\/ticp.ca\/ticp-community-clinic\/for-health-care-professionals\/&#8221; text=&#8221;Read the Intake FAQ&#8221;][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][heading]Emergency Car Kit Checklist[\/heading][image_with_animation image_url=&#8221;12552&#8243; image_size=&#8221;large&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<p class=\"elementToProof\"><strong>If you drive a vehicle<\/strong>, it&#8217;s a great idea to have <strong>a fully stocked emergency car kit, <\/strong>especially during the winter months. An emergency kit can keep you <strong>safe and comfortable<\/strong> during <strong>unexpected breakdowns, severe weather, or roadside emergencies.<\/strong><\/p>\n<p class=\"elementToProof\"><strong>Use the checklist below to build your 72-hour emergency car kit:<\/strong><\/p>\n<h4 class=\"elementToProof\">Essential items to keep in your car:<\/h4>\n<ul>\n<li class=\"elementToProof\">Non-Perishable Food\n<ul>\n<li>\n<p class=\"elementToProof\" role=\"presentation\">Energy bars or ready-to-eat snacks that won\u2019t spoil.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li class=\"elementToProof\">Water\n<ul>\n<li>\n<p class=\"elementToProof\" role=\"presentation\">Store in plastic bottles to prevent breakage if frozen (replace every six months).<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li class=\"elementToProof\">Warm Blanket<\/li>\n<li class=\"elementToProof\">Extra Clothing and Shoes\n<ul>\n<li>\n<p class=\"elementToProof\" role=\"presentation\">Pack warm clothing, gloves, and waterproof boots.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li class=\"elementToProof\">First Aid Kit (with seatbelt cutter)<\/li>\n<li class=\"elementToProof\">Small Shovel, Ice Scraper, and Snow Brush<\/li>\n<li class=\"elementToProof\">Candle in a Deep Can and Matches\n<ul>\n<li>\n<p class=\"elementToProof\" role=\"presentation\">Provides light and warmth in case of an emergency.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li class=\"elementToProof\">Wind-Up or Battery-Powered Flashlight\n<ul>\n<li>\n<p class=\"elementToProof\" role=\"presentation\">Avoid flashlights that rely solely on batteries.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li class=\"elementToProof\">Whistle\n<ul>\n<li>\n<p class=\"elementToProof\" role=\"presentation\">To signal for help and attract attention.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li class=\"elementToProof\">Road Maps<\/li>\n<li class=\"elementToProof\">Copy of Your Emergency Plan<\/li>\n<\/ul>\n<h4>Additional Items to Keep in Your Trunk:<\/h4>\n<ul>\n<li class=\"elementToProof\">Bag of Sand, Salt, or Cat Litter (non-clumping)\n<ul>\n<li>\n<p class=\"elementToProof\" role=\"presentation\">Provides traction on icy roads.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li>Antifreeze\/Windshield Washer Fluid<\/li>\n<li>Tow Rope or Strap<\/li>\n<li class=\"elementToProof\">Jumper Cables<\/li>\n<li class=\"elementToProof\">Fire Extinguisher<\/li>\n<li class=\"elementToProof\">Warning Light or Road Flares<\/li>\n<\/ul>\n<p class=\"elementToProof\"><strong>Review and update your kit seasonally to ensure everything is working in case of an emergency<\/strong>.<\/p>\n[\/vc_column_text][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][heading]Create a Family Emergency Plan[\/heading][image_with_animation image_url=&#8221;12551&#8243; image_size=&#8221;large&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<p class=\"elementToProof\"><strong>Emergencies can happen at any time.<\/strong> Having a plan ensures you and your loved ones know what to do in case an emergency happens. <strong>Understand the risks in your area, create a household emergency plan, and build an emergency kit.<\/strong><\/p>\n<p class=\"elementToProof\"><strong>Create your emergency plan online<\/strong> using this <strong>Government of Canada<\/strong> resource.<\/p>\n[\/vc_column_text][nectar_btn size=&#8221;jumbo&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; color_override=&#8221;#0067b9&#8243; icon_family=&#8221;none&#8221; url=&#8221;https:\/\/www.canada.ca\/en\/services\/policing\/emergencies\/preparedness\/get-prepared.html&#8221; text=&#8221;Get Prepared Resource&#8221;][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_custom_heading text=&#8221;Wellness at Work&#8221; font_container=&#8221;tag:h2|text_align:center|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1745854656571{background-color: #002d72 !important;}&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][heading]Join the RBC Webinar:\u00a0Principles of Successful Investing[\/heading][image_with_animation image_url=&#8221;9824&#8243; image_size=&#8221;full&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<div class=\"elementToProof\">\n<div class=\"elementToProof\">\n<p style=\"font-weight: 400;\">Attend RBC&#8217;s next wellness event called the &#8220;<strong>Principles of Successful Investing<\/strong>&#8221; on <strong>January 14<\/strong> <span style=\"text-decoration: underline;\">or<\/span> <strong>February 11\u00a0<\/strong>from\u00a0<strong>12:00pm &#8211; 1:00pm.<\/strong><\/p>\n<p style=\"font-weight: 400;\">Learn how <strong>five principles of investing<\/strong> can shape your financial future while guiding the way you approach your finances. See how you can <strong>use these principles as part of your current group savings plan<\/strong> by attending this helpful webinar.<\/p>\n<p><strong>Guest Speaker: <\/strong><strong>George Tsvetanov, <\/strong>CFP, RBC Financial Planner<\/p>\n<p><strong>Please use the buttons below to register.<\/strong><\/p>\n<\/div>\n<\/div>\n[\/vc_column_text][nectar_btn size=&#8221;jumbo&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; color_override=&#8221;#0067b9&#8243; icon_family=&#8221;none&#8221; url=&#8221;https:\/\/services.rbc.com\/EventRegistration\/?event=19772&#8243; text=&#8221;Register for the RBC Webinar on Jan 14&#8243;][nectar_btn size=&#8221;jumbo&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; color_override=&#8221;#0067b9&#8243; icon_family=&#8221;none&#8221; url=&#8221;https:\/\/services.rbc.com\/EventRegistration\/?event=19773&#8243; text=&#8221;Register for the RBC Webinar on Feb 11&#8243;][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][heading]Financial Stress Resources[\/heading][image_with_animation image_url=&#8221;12548&#8243; image_size=&#8221;full&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<div class=\"elementToProof\">\n<div class=\"elementToProof\"><strong>Financial stress can impact anyone<\/strong>. For many people, it is stressful to think about \u2014 but the stress <strong>should not be avoided. Having financial stress on your mind can negatively affect your health and well-being<\/strong>.<\/div>\n<p><strong>Take action to feel in control of your situation.<\/strong> If you\u202ffeel overwhelmed or paralyzed, <strong>reach out to someone who will sit with you and help create a plan.<\/strong> Whether you choose a friend, a\u202fcredit counsellor,\u202ffinancial planner, or a bank employee, <strong>you can feel supported through your financial journey.<\/strong><\/p>\n<div>The <strong>Credit Counselling Society<\/strong> is a non-profit that provides <strong>free credit counselling and education<\/strong> to help people understand and cope with today&#8217;s financial pressures. <strong>Visit their website and learn more about their upcoming workshop below.<\/strong><\/div>\n<\/div>\n[\/vc_column_text][nectar_btn size=&#8221;jumbo&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; color_override=&#8221;#0067b9&#8243; icon_family=&#8221;none&#8221; url=&#8221;https:\/\/nomoredebts.org\/&#8221; text=&#8221;Visit the Credit Counselling Society Website&#8221;][nectar_btn size=&#8221;jumbo&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; color_override=&#8221;#0067b9&#8243; icon_family=&#8221;none&#8221; url=&#8221;https:\/\/nomoredebts.org\/financial-education\/financial-workshops-webinars\/webinar-schedule&#8221; text=&#8221;Webinar Schedule&#8221;][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][heading]Save on WestJet Flights with Perkopolis[\/heading][image_with_animation image_url=&#8221;12546&#8243; image_size=&#8221;full&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<div class=\"elementToProof\">Thinking about a getaway, visiting family, or just day-dreaming about your next trip? <strong>WestJet<\/strong> is back on <strong>Perkopolis<\/strong>, offering <strong>exclusive savings of up to 15% on flights worldwide.<\/strong><\/div>\n<div class=\"elementToProof\"><\/div>\n<div class=\"elementToProof\"><strong>Through Perkopolis, you can enjoy:<\/strong><\/div>\n<ul data-editing-info=\"{&quot;applyListStyleFromLevel&quot;:true}\">\n<li>\n<div class=\"elementToProof\" role=\"presentation\">Special discounted flight rates<\/div>\n<\/li>\n<li>\n<div class=\"elementToProof\" role=\"presentation\">A seamless booking experience<\/div>\n<\/li>\n<li>\n<div class=\"elementToProof\" role=\"presentation\">The same great WestJet service you know<\/div>\n<\/li>\n<\/ul>\n<div class=\"elementToProof\">If you\u2019re planning to travel in the coming months, it can be worth checking out before you book a flight.<\/div>\n<p class=\"p1\"><strong>First time with Perkopolis? Follow these steps to register:<\/strong><\/p>\n<ol>\n<li class=\"p1\">Go to <a href=\"https:\/\/www.perkopolis.com\/\">perkopolis.com<\/a> and tap &#8220;register&#8221; at the top of your screen.<\/li>\n<li class=\"p2\">Enter your preferred personal email.<\/li>\n<li class=\"p2\">Then look for an email from them with a link to complete registration. For your member ID code, use CC +\u00a0<strong>your employee ID number<\/strong>\u00a0(for example,\u00a0<strong>CC12345<\/strong>).<\/li>\n<\/ol>\n<p><strong>Please use the button below to sign into\/register for your Perkopolis account.<\/strong>[\/vc_column_text][nectar_btn size=&#8221;jumbo&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; color_override=&#8221;#0067b9&#8243; icon_family=&#8221;none&#8221; url=&#8221;https:\/\/www.perkopolis.com\/&#8221; text=&#8221;Sign into Perkopolis&#8221;][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][heading]Register for a GoodLife Fitness Corporate Membership[\/heading][image_with_animation image_url=&#8221;11000&#8243; image_size=&#8221;full&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<div class=\"elementToProof\">\n<p class=\"elementToProof\">You can enjoy a <strong>25% discount on any GoodLife Fitness membership with a $0 enrolment fee.<\/strong><\/p>\n<p class=\"elementToProof\">Whether you&#8217;re looking to <strong>boost your energy, improve your mental health, or just get moving<\/strong>, this is a<strong> great benefit<\/strong> to take advantage of. You can also add <strong>2 family members<\/strong> to your plan.<\/p>\n<p>When you\u2019re ready to register, make sure you have your employee ID handy. Your <strong>employee ID number<\/strong> (not your voicemail or badge number) can be found in your <strong>Dayforce profile or at the top of your paystub<\/strong>.<\/p>\n<p>If you have any questions or need help, <strong>please reach out to our HR team<\/strong> (<a id=\"OWA276550c6-0827-c3e2-d23e-2ee24048209d\" class=\"LinkThemeablePresentation LinkPrimaryPresentation LinkPrimaryPresentation--sentimentSelected PrimaryLink HighlightSol HighlightSol--core HighlightSol--buildingBlock OWAAutoLink\" title=\"mailto:HRDept@circleofcare.com\" href=\"mailto:HRDept@circleofcare.com\" target=\"_blank\" rel=\"noreferrer noopener\" data-outlook-id=\"fd42a648-cc8a-4759-8193-8f5dc5856f08\">HRDept@circleofcare.com)<\/a>\u00a0<strong>for assistance.<\/strong><\/p>\n<\/div>\n[\/vc_column_text][nectar_btn size=&#8221;jumbo&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; color_override=&#8221;#0067b9&#8243; icon_family=&#8221;none&#8221; url=&#8221;https:\/\/corporate.goodlifefitness.com\/organisation-validation.html&#8221; text=&#8221;Register for GoodLife Fitness Here&#8221;][nectar_btn size=&#8221;jumbo&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; color_override=&#8221;#0067b9&#8243; icon_family=&#8221;none&#8221; url=&#8221;https:\/\/www.goodlifefitness.com\/rewards.html&#8221; text=&#8221;GoodLife Fitness Rewards &amp; Contests&#8221;][nectar_btn size=&#8221;jumbo&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; color_override=&#8221;#0067b9&#8243; icon_family=&#8221;none&#8221; url=&#8221;https:\/\/www.goodlifefitness.com\/faq.html&#8221; text=&#8221;Frequently Asked Questions&#8221;][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_custom_heading text=&#8221;Community Corner&#8221; font_container=&#8221;tag:h2|text_align:center|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1745857081851{background-color: #002d72 !important;}&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][heading]High Fives[\/heading][image_with_animation image_url=&#8221;12503&#8243; image_size=&#8221;medium_large&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<h4 class=\"ms-outlook-mobile-reference-message skipProofing\">High Five for PSW Xue Gu<\/h4>\n<div class=\"ms-outlook-mobile-reference-message skipProofing\">&#8220;Xue is wonderful, spends meaningful time with me, and works from the heart.&#8221; &#8211; Client<\/div>\n<h4 class=\"ms-outlook-mobile-reference-message skipProofing\">High Five for PSW Sherlyn Raboy<\/h4>\n<div class=\"ms-outlook-mobile-reference-message skipProofing\">&#8220;We appreciate Sherlyn&#8217;s excellent work.&#8221; &#8211; Client and son<\/div>\n<h4 class=\"ms-outlook-mobile-reference-message skipProofing\">High Five for PSW Nichola Morgan<\/h4>\n<div class=\"ms-outlook-mobile-reference-message skipProofing\">&#8220;I&#8217;m very happy with Nichola and I hope to have her as much as possible.&#8221; &#8211; Client<\/div>\n<h4 class=\"ms-outlook-mobile-reference-message skipProofing\">High Five for PSW Keni Patel<\/h4>\n<p class=\"ms-outlook-mobile-reference-message skipProofing\">&#8220;Keni is wonderful, very good to me, and provides excellent service.&#8221; &#8211; Client<\/p>\n<h4 class=\"ms-outlook-mobile-reference-message skipProofing\">High Five for HSW Noemi Pascua<\/h4>\n<p class=\"ms-outlook-mobile-reference-message skipProofing\">&#8220;Noemi does an excellent job, has a lovely personality, and is very efficient.&#8221; &#8211; Client<\/p>\n[\/vc_column_text][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<h3><span style=\"color: #333399;\"><strong>Has someone gone above and beyond at work? Give them a High Five!<\/strong><\/span><\/h3>\n<p><span style=\"color: #333399;\">The High Five program lets you publicly recognize staff members for their outstanding work. High Fives will be posted in your weekly Inside the Circle newsletter.<\/span><\/p>\n<p><span style=\"color: #333399;\">To give a high five, just click on the button below or use the link in the rotating banner on the Portal home page.<\/span><\/p>\n<p><em>Please note: We do not accept anonymous submissions for this program. High Fives must be submitted by an individual person, whether they are a staff member or member of the community.<\/em>[\/vc_column_text][nectar_btn size=&#8221;jumbo&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; color_override=&#8221;#0067b9&#8243; icon_family=&#8221;none&#8221; text=&#8221;Submit a High Five&#8221; url=&#8221;https:\/\/circleofcare.formstack.com\/forms\/highfive&#8221;][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_custom_heading text=&#8221;Ask Us Anything&#8221; font_container=&#8221;tag:h2|text_align:center|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1745856590477{background-color: #002d72 !important;}&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<p class=\"p1\"><b>After completing 1300 hours do I need to wait for the end of the year to get full time job offer and also by completing these hours I will be full time employee automatically right?<\/b><\/p>\n<p class=\"p1\">Employment status is updated for all employees on an annual basis. This means that your employment status is updated each year in January, and your hours from 2025 will be used to determine your full-time\/part-time status for 2026.<\/p>\n<p class=\"p1\"><b>Why does the call center take such a long time to answer calls? The wait time to reach a representative is consistently over 40 minutes or more, and this is not the first occurrence. The call center should be accessible at all times. We have clients to attend to, and it is not feasible for us to remain on the line for such extended periods. I hope this issue can be addressed promptly.<\/b><\/p>\n<p class=\"p1\">We are sorry to hear that you are experiencing difficulty with reaching someone live. We strive to answer as many calls as possible but at times we experience significant call volume increases.<\/p>\n<p class=\"p1\">If you have concerns or feedback with the quality of your call centre call experience, we encourage you to notify the Operations Supervisor, Alicia Cimini ext. 155.<\/p>\n<p class=\"p1\">If there is an urgent issue that needs to be reported and you are unable to reach a call center representative, please contact your CSS to report the issue if it requires immediate attention.<\/p>\n<p class=\"p1\"><b>On the weekend, I had clocked out, and then was given another client afterwards. Why wasn\u2019t I called? I should have been notified, since it was after my last visit of the day. Also kindly check on travel time because sometimes a client is added and they give you travel time of 15 minutes yet it took 46 minutes, and it&#8217;s so unfair to the PSW.<\/b><\/p>\n<p class=\"p1\">Service Coordinators are expected to call PSWs when a visit is being added less than one hour before the scheduled time, or if a new client is added after the PSW is already at their last scheduled visit. In all other situations, when a client is added within your availability, Service Coordinators are not required to call, as it is expected that PSWs regularly check and refresh their schedule. Please note that your schedule will not update automatically unless the phone is refreshed. PSWs are expected to refresh their phone before and after each visit to ensure the most up-to-date schedule is displayed.<\/p>\n<p class=\"p1\">If you did not have enough travel time, this is something that you should make sure to highlight to your Service Coordinator.<\/p>\n[\/vc_column_text][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<h3><span style=\"color: #000080;\"><strong>Have a question? Submit your questions or feedback anonymously below!<\/strong><\/span><\/h3>\n<p><span style=\"color: #000080;\"><strong>Please note that it may take us longer to provide some answers. If your question hasn\u2019t been answered yet, we will get back to you as soon as we can.<\/strong><\/span><\/p>\n<p><script src=\"https:\/\/circleofcare.formstack.com\/forms\/js.php\/psw_homemaker_ask_us_anything\" type=\"text\/javascript\"><\/script><noscript><a href=\"https:\/\/circleofcare.formstack.com\/forms\/psw_homemaker_ask_us_anything\" title=\"Online Form\">Online Form &#8211; PSW-Homemaker Ask Us Anything<\/a><\/noscript><\/p>\n<div style=\"text-align: right; font-size: x-small;\"><a title=\"Powered by Formstack\" href=\"http:\/\/www.formstack.com?utm_source=jsembed&amp;utm_medium=product&amp;utm_campaign=product+branding&amp;fa=h,4611739\">Powered by Formstack<\/a><\/div>\n[\/vc_column_text][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_custom_heading text=&#8221;In Case You Missed It&#8230;&#8221; font_container=&#8221;tag:h2|text_align:center|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1745856597004{background-color: #002d72 !important;}&#8221;][divider line_type=&#8221;No Line&#8221;][recent_posts style=&#8221;minimal&#8221; columns=&#8221;1&#8243; category=&#8221;accreditation-digest,champions-of-care,events,inside-the-circle,learning,memos,news&#8221; order=&#8221;DESC&#8221; orderby=&#8221;date&#8221; posts_per_page=&#8221;4&#8243;][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>Read our Inside the Circle newsletter for the latest news and information from Circle of Care.<\/p>\n","protected":false},"author":24,"featured_media":4639,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10],"tags":[],"class_list":{"0":"post-12543","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-inside-the-circle"},"_links":{"self":[{"href":"https:\/\/psw.circleofcare.com\/index.php\/wp-json\/wp\/v2\/posts\/12543","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/psw.circleofcare.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/psw.circleofcare.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/psw.circleofcare.com\/index.php\/wp-json\/wp\/v2\/users\/24"}],"replies":[{"embeddable":true,"href":"https:\/\/psw.circleofcare.com\/index.php\/wp-json\/wp\/v2\/comments?post=12543"}],"version-history":[{"count":15,"href":"https:\/\/psw.circleofcare.com\/index.php\/wp-json\/wp\/v2\/posts\/12543\/revisions"}],"predecessor-version":[{"id":12584,"href":"https:\/\/psw.circleofcare.com\/index.php\/wp-json\/wp\/v2\/posts\/12543\/revisions\/12584"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/psw.circleofcare.com\/index.php\/wp-json\/wp\/v2\/media\/4639"}],"wp:attachment":[{"href":"https:\/\/psw.circleofcare.com\/index.php\/wp-json\/wp\/v2\/media?parent=12543"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/psw.circleofcare.com\/index.php\/wp-json\/wp\/v2\/categories?post=12543"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/psw.circleofcare.com\/index.php\/wp-json\/wp\/v2\/tags?post=12543"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}