{"id":14532,"date":"2026-11-03T21:45:25","date_gmt":"2026-11-03T21:45:25","guid":{"rendered":"https:\/\/psw.circleofcare.com\/?p=14532"},"modified":"2026-11-04T13:57:31","modified_gmt":"2026-11-04T13:57:31","slug":"inside-the-circle-november-4-2026","status":"publish","type":"post","link":"https:\/\/psw.circleofcare.com\/index.php\/2026\/11\/03\/inside-the-circle-november-4-2026\/","title":{"rendered":"Inside the Circle &#8211; November 4, 2026"},"content":{"rendered":"[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; bottom_padding=&#8221;15&#8243; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; row_position_desktop=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;padding-2-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;5px&#8221; column_border_color=&#8221;#fcaf17&#8243; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;default&#8221; gradient_type=&#8221;default&#8221; content_layout=&#8221;default&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<h2><span style=\"color: #000080;\">Highlights from this week<\/span><\/h2>\n<ul>\n<li>Sign Up for Massage Day at our Head Office!<\/li>\n<li>Test Your Knowledge. Help Keep Clients Safe.<\/li>\n<li>New Collective Agreement: Now Available<\/li>\n<li>Upcoming Events that May Impact Transit and Traffic<\/li>\n<li>How to Change the Language Settings in Dayforce<\/li>\n<li>Happy Diwali!<\/li>\n<li>Register for CPR Training &amp; Mask Fit Testing<\/li>\n<li>Easy Ways to Help Prevent the Flu<\/li>\n<li>Diabetes Awareness Month: Know the Symptoms<\/li>\n<li>How to Support Clients Living with Dementia<\/li>\n<li>Webinar: Supporting Mental Health Through Loss &amp; Grief<\/li>\n<li>Learn How a Will &amp; Estate Plan Can Protect Your Future: Webinar<\/li>\n<li>Save 25% on GoodLife Fitness Memberships<\/li>\n<li>Free &amp; Confidential Support for Health Care Workers<\/li>\n<li>Tips for Better Financial Planning from RBC<\/li>\n<li>New Staff<\/li>\n<li>Work Anniversaries This Week<\/li>\n<li>High Fives<\/li>\n<li>Ask Us Anything<\/li>\n<li>Incident Reporting Form<\/li>\n<\/ul>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; row_position_desktop=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;default&#8221; content_layout=&#8221;default&#8221; gradient_type=&#8221;default&#8221;][heading]Sign Up for Massage Day at our Head Office![\/heading][image_with_animation image_url=&#8221;11445&#8243; image_size=&#8221;medium_large&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<p class=\"elementToProof\" data-ogsc=\"rgb(0, 0, 0)\">We&#8217;re bringing a little relaxation to Head Office before the year wraps up!<\/p>\n<p class=\"elementToProof\" data-ogsc=\"rgb(0, 0, 0)\">Join us for another Massage Day! Registered Massage Therapists (RMTs) will be available to provide you a <strong>free 15-minute massage<\/strong>. Take a little break from your day and enjoy some well-deserved time to relax.<\/p>\n<h4 class=\"elementToProof\" data-ogsc=\"rgb(0, 0, 0)\">Event Details<\/h4>\n<ul>\n<li><strong>Date:<\/strong> December 1, 2026 (10:00 AM \u2013 2:00 PM)<\/li>\n<li class=\"elementToProof\" data-ogsc=\"rgb(0, 0, 0)\"><strong>Location:<\/strong> Head Office, Boardrooms A &amp; B (4211 Yonge Street)<\/li>\n<li class=\"elementToProof\" data-ogsc=\"rgb(0, 0, 0)\"><strong>Duration:<\/strong> 15 minutes per session<\/li>\n<\/ul>\n<p class=\"elementToProof\" data-ogsc=\"rgb(0, 0, 0)\"><strong>Spots are limited, so be sure to book early to choose your preferred time! <\/strong>We also ask that you only take a spot if you know you&#8217;ll be available to attend, so others don&#8217;t miss out on the opportunity.<\/p>\n<p data-ogsc=\"rgb(0, 0, 0)\">Looking forward to seeing you there!<\/p>\n[\/vc_column_text][nectar_btn size=&#8221;jumbo&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; color_override=&#8221;#0067B9&#8243; icon_family=&#8221;none&#8221; text=&#8221;Sign Up Here&#8221; url=&#8221;https:\/\/wellcalm.com\/circleofcare&#8221;][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; row_position_desktop=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; disable_element=&#8221;yes&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; flex_gap_desktop=&#8221;10px&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][heading]Build Your Savings with Our RBC Group RRSP and TFSA Programs[\/heading][image_with_animation image_url=&#8221;11755&#8243; image_size=&#8221;full&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Looking for simple ways to save money? At Circle of Care, we offer <strong>group savings programs<\/strong> designed to help you build your savings while employed with us. <strong>It\u2019s an easy and supportive way to reach your financial goals.<\/strong><\/p>\n<h4>Update on our Tax Free Savings Account (TFSA)<\/h4>\n<p>Starting May 24, you can enrol in our group TFSA. We have set up <strong>virtual education webinars<\/strong> to talk about the program. <strong>Please use the button below to read the full memo.<\/strong>[\/vc_column_text][nectar_btn size=&#8221;jumbo&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; color_override=&#8221;#0067b9&#8243; icon_family=&#8221;none&#8221; text=&#8221;Upcoming RBC Group TFSA Education Sessions (Online)&#8221; url=&#8221;https:\/\/psw.circleofcare.com\/index.php\/2026\/04\/29\/upcoming-rbc-group-tfsa-education-sessions-online\/&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<h4>How the group savings programs work<\/h4>\n<p>The TFSA and RRSP programs are <strong>voluntary<\/strong> and <strong>available to all PSWs and Homemakers.<\/strong> The program is a matching program, meaning that for every dollar you contribute, Circle of Care will match it with a dollar of their own, up to the maximum amount. If you don\u2019t contribute any money, Circle of Care won\u2019t either, but if you put in the maximum amount, Circle of Care will match that too.<\/p>\n<p>The maximum annual matching limit is:<\/p>\n<ul>\n<li>$450.00 for\u00a0<b><u>full-time<\/u><\/b>\u00a0employees<\/li>\n<li>$300.00 for\u00a0<b><u>part-time<\/u><\/b>\u00a0employees<\/li>\n<\/ul>\n<p>This is a combined amount for the TFSA and\/or RRSP. You can <strong>choose how the funds will be deposited<\/strong>\u2013into your TFSA, RRSP, or a combination of both. <strong>This is part of Article 24 of the Collective Agreement.<\/strong><b><\/b><\/p>\n<h4>Support available<\/h4>\n<p><strong>PSW Portal Page: <\/strong>You can visit the RBC Group RRSP &amp; TFSA page for a brief overview of the Group Savings Plans using the button below.[\/vc_column_text][nectar_btn size=&#8221;jumbo&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; color_override=&#8221;#0067b9&#8243; icon_family=&#8221;none&#8221; text=&#8221;RBC Group RRSP &amp; TFSA&#8221; url=&#8221;https:\/\/psw.circleofcare.com\/index.php\/rbc-group-rrsp-tfsa\/&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]<strong>Member booklet:\u00a0<\/strong>For full details about our Group Savings Plans, read the attached member booklet. It includes information about TFSA, RRSP, and how to get started.[\/vc_column_text][nectar_btn size=&#8221;jumbo&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; color_override=&#8221;#0067b9&#8243; icon_family=&#8221;none&#8221; text=&#8221;Group Savings Plan Member Booklet&#8221; url=&#8221;https:\/\/psw.circleofcare.com\/wp-content\/uploads\/2026\/04\/Circle-of-Care-PSW-Group-Plan-Member-Booklet-Apr-2026.pdf&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]<strong>Financial Wellness 1:1 Appointments: <\/strong>You can also book a<strong> 1:1 virtual meeting<\/strong> with our dedicated RBC advisor team. They can help you enrol in your Group Savings Plan, review your plans, investments, and home financing needs. They can also discuss your budget, banking needs, credit, and explore RBC offers with you.<\/p>\n<p><strong>Please use the button below to book an appointment.<\/strong>[\/vc_column_text][nectar_btn size=&#8221;jumbo&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; color_override=&#8221;#0067b9&#8243; icon_family=&#8221;none&#8221; text=&#8221;Book an Appointment&#8221; url=&#8221;https:\/\/feedback.achievers.com\/PollPopupContent.php?short_link=UgsE2la.c8&#8243;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]<strong>Contact: <\/strong>You can call the Member Support Line at<b> 1-888-769-2566\u00a0<\/b>for assistance. You can also reach out directly to our\u00a0<b>RBC Relationship Manager, Lucas Bosnjak, at <a class=\"ms-outlook-linkify\" href=\"mailto:lucas.bosnjak@rbc.com\">lucas.bosnjak@rbc.com<\/a> or 647-241-2047.<\/b>[\/vc_column_text][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; row_position_desktop=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; flex_gap_desktop=&#8221;10px&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_custom_heading text=&#8221;Reminders &amp; Announcements&#8221; font_container=&#8221;tag:h2|text_align:center|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1749499756413{background-color: #002d72 !important;}&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; row_position_desktop=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;default&#8221; content_layout=&#8221;default&#8221; gradient_type=&#8221;default&#8221;][heading]Test Your Knowledge. Help Keep Clients Safe.[\/heading][image_with_animation image_url=&#8221;13923&#8243; image_size=&#8221;medium_large&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Every day, our PSWs play an important role in identifying and reporting changes in a client&#8217;s condition. <strong>Knowing when to escalate concerns and how to use the ALC checklist correctly helps ensure clients get the right support at the right time.<\/strong><\/p>\n<p><strong>Take our short, anonymous ALC Checklist &amp; Escalation Knowledge Quiz to test your knowledge and share your feedback.<\/strong> Your responses will help us identify opportunities to strengthen training, resources, and supports that contribute to safe, high-quality client care. <strong>The deadline to complete the quiz is November 13.<\/strong>[\/vc_column_text][nectar_btn size=&#8221;jumbo&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; color_override=&#8221;#0067B9&#8243; icon_family=&#8221;none&#8221; text=&#8221;Complete the Quiz&#8221; url=&#8221;https:\/\/forms.cloud.microsoft\/r\/W2AFWBKKty&#8221;][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; row_position_desktop=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;padding-1-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;default&#8221; content_layout=&#8221;default&#8221; gradient_type=&#8221;default&#8221;][heading]New Collective Agreement: Now Available[\/heading][image_with_animation image_url=&#8221;11333&#8243; image_size=&#8221;full&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]<strong>The new Collective Agreement is now available!<\/strong> Use the button below to read it.[\/vc_column_text][nectar_btn size=&#8221;jumbo&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; color_override=&#8221;#0067B9&#8243; icon_family=&#8221;none&#8221; text=&#8221;Read the New Collective Agreement&#8221; url=&#8221;https:\/\/psw.circleofcare.com\/index.php\/collectiveagreement\/&#8221;][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; row_position_desktop=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; flex_gap_desktop=&#8221;10px&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][heading]Upcoming Events that May Impact Transit and Traffic[\/heading][image_with_animation image_url=&#8221;10686&#8243; image_size=&#8221;medium_large&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<h4>Major TTC Scarborough Bus Changes<\/h4>\n<ul>\n<li><strong>When: <\/strong>Starting November 1<\/li>\n<li><strong><strong>Details:<\/strong><\/strong>\n<ul>\n<li><strong>904 Don Mills-Scarborough Express:<\/strong> Renamed from 904 Sheppard-Kennedy Express. Now runs only between Scarborough Town Centre (STC) and Don Mills Station and no longer serves the Scarborough Busway.<\/li>\n<li><strong>939 Finch Express:<\/strong> 939A and 939B no longer go to Kennedy Station. Additional 939C service has been added, and it no longer uses the Scarborough Busway between STC and Kennedy Station.<\/li>\n<li><a href=\"https:\/\/www.ttc.ca\/news\/2026\/October\/TTC-adjusting-service-beginning-November-1\">More Information<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h4>Line 1 &#8211; Nightly Closure<\/h4>\n<ul>\n<li><strong>When:<\/strong> November 2-6<\/li>\n<li><strong>Details:<\/strong> Starting at 11:59PM, Line 1 will be closed between Lawrence West and St. Andrew stations. Shuttle buses will run.<\/li>\n<\/ul>\n<h4>Royal Winter Fair<\/h4>\n<ul>\n<li><strong>When:<\/strong> November 6-15<\/li>\n<li><strong>Details:<\/strong> Held at Exhibition Place. Increased traffic and transit congestion are expected around Strachan Ave, Fleet St, Lake Shore Blvd W, and the Exhibition GO\/TTC loop.<\/li>\n<\/ul>\n<h4>Line 2 \u2013 Weekend Closure<\/h4>\n<ul>\n<li><strong>When:<\/strong> November 7-8<\/li>\n<li><strong>Details:<\/strong> Line 2 will be closed between St. George and Broadview stations. Shuttle buses will run.<\/li>\n<\/ul>\n<h4>Line 2 &#8211; Nightly Closure<\/h4>\n<ul>\n<li><strong>When:<\/strong> November 9-12<\/li>\n<li><strong>Details:<\/strong> Starting at 11:59PM, Line 2 will be closed between Keele and St. George stations. Shuttle buses will run.<\/li>\n<\/ul>\n[\/vc_column_text][nectar_btn size=&#8221;jumbo&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; color_override=&#8221;#0067B9&#8243; icon_family=&#8221;none&#8221; text=&#8221;Road Closures&#8221; url=&#8221;https:\/\/www.toronto.ca\/home\/311-toronto-at-your-service\/find-service-information\/article\/?kb=kA06g000001cwZGCAY&#8221;][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; row_position_desktop=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;padding-1-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;default&#8221; content_layout=&#8221;default&#8221; gradient_type=&#8221;default&#8221;][heading]How to Change the Language Settings in Dayforce[\/heading][image_with_animation image_url=&#8221;11788&#8243; image_size=&#8221;full&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Dayforce now offers additional language options to help make the system easier to use.<\/p>\n<p><strong>In addition to English, you can now choose:<\/strong><\/p>\n<ul>\n<li>Spanish<\/li>\n<li>French<\/li>\n<li>Filipino<\/li>\n<li>Slovenian<\/li>\n<li>Slovencina<\/li>\n<\/ul>\n<p><strong>To update your language preference:<\/strong><\/p>\n<ul>\n<li>Log in to Dayforce and select Profile.<\/li>\n<li>Open the Settings tab and select Preferences.<\/li>\n<li>Choose your preferred language from the Culture\/Language drop-down menu.<\/li>\n<li>Click Save.<\/li>\n<li>Log out and log back in to see your changes.<\/li>\n<\/ul>\n[\/vc_column_text][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; row_position_desktop=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;padding-1-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;default&#8221; content_layout=&#8221;default&#8221; gradient_type=&#8221;default&#8221;][heading]Happy Diwali![\/heading][image_with_animation image_url=&#8221;6182&#8243; image_size=&#8221;full&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Diwali, the Festival of Lights, is a time of light, hope, and new beginnings. To all colleagues celebrating, we wish you a joyful holiday filled with meaningful moments, whether you&#8217;re spending time with loved ones near or far.<\/p>\n<p>Happy Diwali to you and your loved ones![\/vc_column_text][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; row_position_desktop=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; flex_gap_desktop=&#8221;10px&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_custom_heading text=&#8221;Health &amp; Safety&#8221; font_container=&#8221;tag:h2|text_align:center|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1784660030840{background-color: #002d72 !important;}&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; row_position_desktop=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; flex_gap_desktop=&#8221;10px&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][heading]Register for CPR Training &amp; Mask Fit Testing[\/heading][image_with_animation image_url=&#8221;8211&#8243; image_size=&#8221;full&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<p class=\"elementToProof\">To support your safety and meet requirements, Circle of Care provides <strong>free CPR training and free N95 Mask Fit testing. <\/strong>Your CPR certificate is valid for<strong> 3 years<\/strong>, and your Mask Fit must be renewed <strong>every 2 years.<\/strong><\/p>\n<p><strong>CPR Training Locations:\u00a0<\/strong><\/p>\n<ul>\n<li><strong>North York:<\/strong> 700 Lawrence Ave, North York (The Career Foundation, Lawrence Allen Centre)<\/li>\n<li><strong>Scarborough:<\/strong> 1533 Victoria Park Ave, Scarborough<\/li>\n<\/ul>\n<p><strong>N95 Mask Fit Testing Location:\u00a0<\/strong><\/p>\n<ul>\n<li><strong> Head Office:<\/strong> 4211 Yonge Street, Suite 401, Toronto<\/li>\n<\/ul>\n<h4 class=\"elementToProof\">How to Register<\/h4>\n<p class=\"elementToProof\"><strong>Text 647-496-5189<\/strong> with:<\/p>\n<ul>\n<li>\n<p class=\"elementToProof\" role=\"presentation\">Full name<\/p>\n<\/li>\n<li>\n<p class=\"elementToProof\" role=\"presentation\">Email<\/p>\n<\/li>\n<li>\n<p class=\"elementToProof\" role=\"presentation\">Training location<\/p>\n<\/li>\n<li>\n<p class=\"elementToProof\" role=\"presentation\">Preferred time<\/p>\n<\/li>\n<\/ul>\n<p class=\"elementToProof\">or <strong>call 905-272-9214 <\/strong>or <strong>register online using the button below.<\/strong><\/p>\n<p class=\"elementToProof\"><em>Registration closes 7 business days before the session.<\/em><\/p>\n<h4 class=\"elementToProof\">Important Reminders<\/h4>\n<ul>\n<li>\n<p class=\"elementToProof\" role=\"presentation\">Arrive 15 minutes early.<\/p>\n<\/li>\n<li>\n<p class=\"elementToProof\" role=\"presentation\">After booking, tell your Service Coordinator\u00a0if you need schedule changes.<\/p>\n<\/li>\n<li>\n<p class=\"elementToProof\" role=\"presentation\">Choose a time when you do not have client visits.<\/p>\n<\/li>\n<li>\n<p class=\"elementToProof\" role=\"presentation\">Your schedule will be blocked as Unavailable\u00a0for the training.<\/p>\n<\/li>\n<li>You will be paid after completion:\n<ul>\n<li><strong>CPR: 3 hours<\/strong><\/li>\n<li><strong>Mask Fit:\u00a01 hour<\/strong><\/li>\n<\/ul>\n<\/li>\n<li>\n<p class=\"elementToProof\" role=\"presentation\">Payment appears on your paystub as \u201cMiscellaneous.\u201d<\/p>\n<\/li>\n<\/ul>\n[\/vc_column_text][nectar_btn size=&#8221;jumbo&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; color_override=&#8221;#0067B9&#8243; icon_family=&#8221;none&#8221; text=&#8221;Register on the Circle of Care Training Hub&#8221; url=&#8221;https:\/\/app&#8211;circle-of-care-training-hub-9db41a94.base44.app\/Registration&#8221;][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; row_position_desktop=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; flex_gap_desktop=&#8221;10px&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][heading]Easy Ways to Help Prevent the Flu[\/heading][image_with_animation image_url=&#8221;12282&#8243; image_size=&#8221;full&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<p class=\"elementToProof\"><strong>Getting a flu shot is the best way to help protect yourself against the flu.<\/strong><\/p>\n<p class=\"elementToProof\"><strong>You can also reduce your risk by:<\/strong><\/p>\n<ul>\n<li class=\"elementToProof\">Washing your hands often<\/li>\n<li class=\"elementToProof\">Avoiding touching your eyes, nose, and mouth<\/li>\n<li class=\"elementToProof\">Covering coughs and sneezes with a tissue<\/li>\n<li class=\"elementToProof\">Staying home when you are sick<\/li>\n<li class=\"elementToProof\">Cleaning frequently touched surfaces<\/li>\n<li class=\"elementToProof\">Getting enough sleep, eating well, drinking plenty of fluids, and managing stress<\/li>\n<\/ul>\n[\/vc_column_text][nectar_btn size=&#8221;jumbo&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; color_override=&#8221;#0067b9&#8243; icon_family=&#8221;none&#8221; text=&#8221;Learn More Flu Season Tips&#8221; url=&#8221;https:\/\/www.redcross.org\/content\/dam\/redcross\/atg\/PDF_s\/Preparedness___Disaster_Recovery\/Disaster_Preparedness\/Flu\/SeasonalFluChecklist.pdf&#8221;][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; row_position_desktop=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;padding-1-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;default&#8221; content_layout=&#8221;default&#8221; gradient_type=&#8221;default&#8221;][heading]Diabetes Awareness Month: Know the Symptoms[\/heading][image_with_animation image_url=&#8221;14563&#8243; image_size=&#8221;full&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Nearly 12 million Canadians are living with diabetes or prediabetes. <strong>November is a great time to learn the signs, understand your risk factors, and take steps to protect your health.<\/strong><\/p>\n<p><strong>Resources:<\/strong><\/p>\n<ul>\n<li><a href=\"https:\/\/www.diabetes.ca\/about-diabetes\">Learn quick facts about diabetes<\/a><\/li>\n<li><a href=\"https:\/\/www.diabetes.ca\/what-is-diabetes\/assess-your-risk-of-developing-diabetes\">Know your risk and find out if you should be tested for diabetes<\/a><\/li>\n<li><a href=\"https:\/\/www.diabetes.ca\/about-diabetes\/management-and-self-care\">Learn to live well with diabetes<\/a><\/li>\n<\/ul>\n[\/vc_column_text][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; row_position_desktop=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;padding-1-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;default&#8221; content_layout=&#8221;default&#8221; gradient_type=&#8221;default&#8221;][heading]How to Support Clients Living with Dementia[\/heading][image_with_animation image_url=&#8221;11105&#8243; image_size=&#8221;full&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Looking after someone with dementia can be challenging. <strong><a href=\"https:\/\/alzheimer.ca\/en\/help-support\/im-caring-person-living-dementia\/providing-day-day-care\">This Dementia Guide<\/a> from the Alzheimer Society of Canada offers tips for daily care, communication, safety, and self-care.<\/strong>[\/vc_column_text][nectar_btn size=&#8221;jumbo&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; color_override=&#8221;#0067B9&#8243; icon_family=&#8221;none&#8221; text=&#8221;Dementia Guide Here&#8221; url=&#8221;https:\/\/alzheimer.ca\/en\/help-support\/im-caring-person-living-dementia\/providing-day-day-care&#8221;][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; row_position_desktop=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; flex_gap_desktop=&#8221;10px&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_custom_heading text=&#8221;Wellness at Work&#8221; font_container=&#8221;tag:h2|text_align:center|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1745854656571{background-color: #002d72 !important;}&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; row_position_desktop=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;padding-1-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;default&#8221; content_layout=&#8221;default&#8221; gradient_type=&#8221;default&#8221;][heading]Webinar: Supporting Mental Health Through Loss &amp; Grief[\/heading][image_with_animation image_url=&#8221;13291&#8243; image_size=&#8221;full&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221;][vc_column_text css_animation=&#8221;top-to-bottom&#8221; css=&#8221;&#8221; text_direction=&#8221;default&#8221;]When someone is grieving, it can be difficult to know what to say or how to help. <strong>Join this free webinar to learn how grief can affect mental health and how to support someone with empathy and understanding.<\/strong><\/p>\n<ul>\n<li><strong>Date:<\/strong> Tuesday, November 17 (10:00 a.m. to 11:00 a.m.)<\/li>\n<li><strong>Location:<\/strong> Online<\/li>\n<\/ul>\n[\/vc_column_text][nectar_btn size=&#8221;jumbo&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; color_override=&#8221;#0067B9&#8243; icon_family=&#8221;none&#8221; text=&#8221;Sign Up Here&#8221; url=&#8221;https:\/\/events.teams.microsoft.com\/event\/388a64d5-5d6a-4df3-9480-e490b86fdd77@39b3b7c4-3212-430f-99a4-22683e501aca&#8221;][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; row_position_desktop=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;padding-1-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;default&#8221; content_layout=&#8221;default&#8221; gradient_type=&#8221;default&#8221;][heading]Learn How a Will &amp; Estate Plan Can Protect Your Future: Webinar[\/heading][image_with_animation image_url=&#8221;14554&#8243; image_size=&#8221;full&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221;][vc_column_text css_animation=&#8221;top-to-bottom&#8221; css=&#8221;&#8221; text_direction=&#8221;default&#8221;]<strong>Planning ahead can help protect your wishes and support your loved ones. Join this online webinar to learn about estate planning and the important documents you may need.<\/strong><\/p>\n<p><strong>What You Will Learn:\u00a0<\/strong><\/p>\n<ul>\n<li>The main parts of an estate plan<\/li>\n<li>Why having a Will is important<\/li>\n<li>How to choose an Executor (the person who carries out your wishes after you pass away)<\/li>\n<li>How to choose a Power of Attorney (the person who can make financial or personal care decisions for you if needed)<\/li>\n<\/ul>\n<p><strong>Where:<\/strong> Online<br \/>\n<strong>When:<\/strong>\u00a0November 18, 2026 (12:00 p.m. to 1:00 p.m.)[\/vc_column_text][nectar_btn size=&#8221;jumbo&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; color_override=&#8221;#0067B9&#8243; icon_family=&#8221;none&#8221; text=&#8221;Sign Up Here&#8221; url=&#8221;https:\/\/services.rbc.com\/EventRegistration\/?event=23577&#8243;][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; row_position_desktop=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; flex_gap_desktop=&#8221;10px&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][heading]Save 25% on GoodLife Fitness Memberships[\/heading][image_with_animation image_url=&#8221;11000&#8243; image_size=&#8221;full&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Just a reminder that our GoodLife Fitness Corporate Membership is still available! You can enjoy a <strong>25% discount on any GoodLife Fitness membership with $0 enrollment fee.<\/strong>\u00a0You can also add 2 family members to your plan!<\/p>\n<p>When you are ready to register, make sure you have your <strong>employee ID.<\/strong> Your employee <strong>ID number (not your voicemail or badge number) can be found in your Dayforce profile or at the top of your paystub.<\/strong> If you have any questions or need help, please reach out to our HR team <a href=\"HRDept@circleofcare.com\">HRDept@circleofcare.com<\/a><\/p>\n<ul>\n<li><a id=\"OWA4d9271c8-9fac-ab35-b8ca-0eca2d6f9145\" class=\"x_LinkThemeablePresentation x_LinkPrimaryPresentation x_LinkPrimaryPresentation--sentimentSelected x_PrimaryLink x_HighlightSol x_HighlightSol--core x_HighlightSol--buildingBlock x_OWAAutoLink\" title=\"https:\/\/www.goodlifefitness.com\/faq.html\" href=\"https:\/\/www.goodlifefitness.com\/faq.html\" data-auth=\"NotApplicable\" data-outlook-id=\"79060537-824d-4afd-925f-64f8a7032028\"><u>Frequently Asked Questions (FAQs)<\/u><\/a><\/li>\n<li>\n<div role=\"presentation\"><a id=\"OWA7edab496-bd19-b096-e4b5-02159cb0b84d\" class=\"x_LinkThemeablePresentation x_LinkPrimaryPresentation x_LinkPrimaryPresentation--sentimentSelected x_PrimaryLink x_HighlightSol x_HighlightSol--core x_HighlightSol--buildingBlock x_OWAAutoLink\" title=\"https:\/\/www.goodlifefitness.com\/rewards.html\" href=\"https:\/\/www.goodlifefitness.com\/rewards.html\" data-auth=\"NotApplicable\" data-outlook-id=\"7a6f4153-d102-48f1-a45e-6e794e6341c0\"><u>Rewards &amp; Contests for GoodLife Fitness Members<\/u><\/a><\/div>\n<\/li>\n<\/ul>\n[\/vc_column_text][nectar_btn size=&#8221;jumbo&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; color_override=&#8221;#0067B9&#8243; icon_family=&#8221;none&#8221; text=&#8221;Register Here&#8221; url=&#8221;https:\/\/corporate.goodlifefitness.com\/organisation-validation.html&#8221;][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; row_position_desktop=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;padding-1-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;default&#8221; content_layout=&#8221;default&#8221; gradient_type=&#8221;default&#8221;][heading]Free &amp; Confidential Support for Health Care Workers[\/heading][image_with_animation image_url=&#8221;9407&#8243; image_size=&#8221;full&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221;][vc_column_text css_animation=&#8221;top-to-bottom&#8221; css=&#8221;&#8221; text_direction=&#8221;default&#8221;]<strong>Frontline Wellness is a free, confidential, virtual support program for health-care workers in Ontario.<\/strong><\/p>\n<p><strong>Supports Available:<\/strong><\/p>\n<ul>\n<li>One-on-one support from a mental health professional<\/li>\n<li>Help with stress, coping skills, and finding services<\/li>\n<li>Group sessions to connect, learn, and build resilience<\/li>\n<\/ul>\n<p><strong>How to Get Started:<\/strong><\/p>\n<ul>\n<li>Complete a <a href=\"http:\/\/www.1door.ca\">self-referral<\/a> and book a time that works for you.<\/li>\n<\/ul>\n<p><strong>Questions?<\/strong> Email <a href=\"mailto:frontlinewellness@waypointcentre.ca\">frontlinewellness@waypointcentre.ca<\/a> or call (705) 549-5144 or 1-877-341-4729 ext. 5000<br \/>\n<strong>Important:<\/strong> This is not a crisis service. If you need urgent help, call 911 or Talk Suicide Canada: 1-833-456-4566.[\/vc_column_text][nectar_btn size=&#8221;jumbo&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; color_override=&#8221;#0067b9&#8243; icon_family=&#8221;none&#8221; text=&#8221;Complete a Self-Referral Here&#8221; url=&#8221;www.1door.ca&#8221;][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; row_position_desktop=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;padding-1-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;default&#8221; content_layout=&#8221;default&#8221; gradient_type=&#8221;default&#8221;][heading]Tips for Better Financial Planning from RBC[\/heading][image_with_animation image_url=&#8221;9327&#8243; image_size=&#8221;full&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221;][vc_column_text css_animation=&#8221;top-to-bottom&#8221; css=&#8221;&#8221; text_direction=&#8221;default&#8221;]<strong>Looking for more tips to help with your financial planning?<\/strong> RBC has shared the following articles:<\/p>\n<ul>\n<li><a href=\"https:\/\/www.rbcroyalbank.com\/groupadvantage\/workplace-wellness\/en\/article\/?title=two-big-timing-questions-as-you-get-closer-to-retirement\">Two Big Questions as You Get Closer to Retirement<\/a> &#8211; Learn about important decisions to consider as you prepare for retirement.<\/li>\n<li><a href=\"https:\/\/www.rbcroyalbank.com\/groupadvantage\/workplace-wellness\/en\/article\/?title=a-30-minute-fall-financial-check-in\">A 30-Minute Fall Financial Check-In<\/a> &#8211; Learn how a quick financial review can help you stay on track with your goals.<\/li>\n<\/ul>\n[\/vc_column_text][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; row_position_desktop=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; flex_gap_desktop=&#8221;10px&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_custom_heading text=&#8221;Community Corner&#8221; font_container=&#8221;tag:h2|text_align:center|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1745857081851{background-color: #002d72 !important;}&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; row_position_desktop=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;padding-1-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;default&#8221; content_layout=&#8221;default&#8221; gradient_type=&#8221;default&#8221;][heading]Welcome to Circle of Care[\/heading][image_with_animation image_url=&#8221;9148&#8243; image_size=&#8221;full&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221;][vc_column_text css_animation=&#8221;top-to-bottom&#8221; css=&#8221;&#8221; text_direction=&#8221;default&#8221;]<strong>We are pleased to welcome the following new PSWs to Circle of Care:\u00a0<\/strong><\/p>\n<ul>\n<li>Jessica Shrestha<\/li>\n<li>Ayush Rai<\/li>\n<li>Velia Turner<\/li>\n<li>Amina Adan<\/li>\n<li>Justice Jules<\/li>\n<li>Mary Nicolas<\/li>\n<li>Dianna Park<\/li>\n<li>Similia Peters<\/li>\n<li>Jannat Mayanja<\/li>\n<li>Rubiga Rajashangar<\/li>\n<\/ul>\n[\/vc_column_text][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; row_position_desktop=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; flex_gap_desktop=&#8221;10px&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][heading]Work Anniversaries This Week[\/heading][image_with_animation image_url=&#8221;12822&#8243; image_size=&#8221;full&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Each week, we\u2019re proud to <strong>recognize the PSWs who are celebrating their work anniversaries<\/strong>. Every anniversary\u2014no matter the number of years\u2014represents the dedication, compassion, and commitment you bring to supporting our clients and community. Thank you for the important role you play at Circle of Care. <strong>This week\u2019s list includes PSWs celebrating work anniversaries between November 1-7.\u00a0<\/strong><\/p>\n<p><strong>Congratulations to the following staff on their years of service with Circle of Care:<\/strong><\/p>\n<h4>November 2:<\/h4>\n<ul>\n<li><strong>35 Years (MILESTONE!): <\/strong>Leticia Wacnang<\/li>\n<\/ul>\n<h4><strong>November 3:<\/strong><\/h4>\n<ul>\n<li><strong>10 Years (MILESTONE!): <\/strong>Alma Navarro, Catherine Carino, Chan Alasa-As, Haslyne Dubadob, Herminia Gillis, Khadra Haye, and Odessa Alleyne.<\/li>\n<\/ul>\n<h4>November 6:<\/h4>\n<ul>\n<li><strong>1 Year: <\/strong>Adelaide Aggrey, Blessing Otokpa, Harmanpreet Kaur, Linda Biney, Mourene Sherwood, Nelly Omwando, Sarah Duabe, and Sharndeep Kaur.<\/li>\n<li><strong>3 Years:<\/strong> Devansh Pandya, Kena Patel, Muna Karki, and Sangita Pun.<\/li>\n<\/ul>\n<h4>November 7:<\/h4>\n<ul>\n<li><strong>2 Years: <\/strong>Emelyn Dabu, Henia Directo, Iryna Bachuryna, Jeneva Phillips, Mariam Razak, Myleen Aspiras, Ravinder Kaur, and Svitlana Petrechuk.<\/li>\n<li><strong>29 Years:<\/strong> Erlinda Mando Pascual<\/li>\n<\/ul>\n<h4><em>Individuals <strong>celebrating milestone anniversaries<\/strong> (5, 10, 15, 20, 25, 30, 35 years) will receive a one-time cash award to their pay cheque at the end of the quarter. Payment amount will depend on service length.<\/em><\/h4>\n[\/vc_column_text][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; row_position_desktop=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; flex_gap_desktop=&#8221;10px&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][heading]High Fives[\/heading][image_with_animation image_url=&#8221;13723&#8243; image_size=&#8221;full&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<h4>High Five for PSW Charmaine Herrera<\/h4>\n<p>&#8220;Charmaine is delightful and helpful. It\u2019s always a pleasure when she visits, especially for shower assistance.&#8221; \u2013 Client<\/p>\n<h4>High Five for PSW Uyen Vu<\/h4>\n<p>&#8220;Uyen is a delight, and I would be happy to have her visit again.&#8221; \u2013 Client<\/p>\n<h4>High Five for PSW Tenzin Yangdon<\/h4>\n<p>&#8220;Tenzin is wonderful, and I\u2019m very happy to have her back.&#8221; \u2013 Client<\/p>\n<h4>High Five for PSW Joan Smikle<\/h4>\n<p>&#8220;I really enjoyed Joan\u2019s visit and was very happy with her support.&#8221; \u2013 Client<\/p>\n<h4>High Five for PSWs Joan Smikle &amp; Maregina Lacondazo<\/h4>\n<p>&#8220;Joan and Maregina are amazing workers who understand exactly what I need and provide excellent support.&#8221; \u2013 Client<\/p>\n<h4><strong>High Five for PSW Nellya Ochirova<\/strong><\/h4>\n<p>&#8220;Nellya has been absolutely amazing, providing exceptional support through regular in-home visits. She is always upbeat, professional, patient, and caring, consistently going above and beyond to encourage wellbeing, prepare favourite meals, help around the home, and provide compassionate support.&#8221; &#8211; Client[\/vc_column_text][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<h3><span style=\"color: #333399;\"><strong>Has someone gone above and beyond at work? Give them a High Five!<\/strong><\/span><\/h3>\n<p><span style=\"color: #333399;\">The High Five program lets you publicly recognize staff members for their outstanding work. High Fives will be posted in your weekly Inside the Circle newsletter.<\/span><\/p>\n<p><span style=\"color: #333399;\">To give a high five, just click on the button below or use the link in the rotating banner on the Portal home page.<\/span><\/p>\n<p><em>Please note: We do not accept anonymous submissions for this program. High Fives must be submitted by an individual person, whether they are a staff member or member of the community.<\/em>[\/vc_column_text][nectar_btn size=&#8221;jumbo&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; color_override=&#8221;#0067b9&#8243; icon_family=&#8221;none&#8221; text=&#8221;Submit a High Five&#8221; url=&#8221;https:\/\/circleofcare.formstack.com\/forms\/highfive&#8221;][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; row_position_desktop=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; flex_gap_desktop=&#8221;10px&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_custom_heading text=&#8221;Ask Us Anything&#8221; font_container=&#8221;tag:h2|text_align:center|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1745856590477{background-color: #002d72 !important;}&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<h4>How do you determine what the bonus is for Years of Service Milestones? I have been working for 36 years. When I got to 30 years of service, I got $350; then at 35 years, I also got $350 dollars minus tax. I thought it was supposed to increase by milestone.<\/h4>\n<p>Thank you for your question. Our Years of Service Recognition Program has changed over time, and milestone gifts have not always been structured the same way they are today.<\/p>\n<p>Under the current program, the recognition gift increases with each milestone and is calculated by multiplying the years of service by 10 (for example, a 5-year milestone receives $50, a 25-year milestone receives $250, and a 35-year milestone receives $350).<\/p>\n<p>We aren&#8217;t able to speak to the details of individual cases or confirm why a specific amount was provided for a past milestone, as program guidelines may have been different at the time the award was issued. In addition, Circle of Care reserves the right to modify the Years of Service Recognition Program from time to time.<\/p>\n<p>Please note that all years of service gifts are considered taxable benefits and are subject to applicable payroll deductions before being paid out.<\/p>\n<p>If you would like us to review your specific situation, please contact the HR team directly at\u00a0<a href=\"mailto:HRDept@circleofcare.com\">HRDept@circleofcare.com<\/a>, and they will be happy to look into your service milestone history.<\/p>\n<h4>How much housekeeping should a PSW be doing for a Holocaust client? I have a Holocaust client who asked me to scrub the toilet bowls, bathroom sinks, and bathtub. She has two washrooms, so she asked me to scrub both washrooms. She also asked me to vacuum and dust every single corner, as well as the furniture in ALL the rooms of her house, and even under every carpet and rug. She also asked me to wash her kitchen floor and front foyer with water and vinegar. She didn&#8217;t just want me to mop the floors, but she wanted them &#8220;washed&#8221;. She also asked me to iron her bedding, but I refused to do that. However, she kept on telling me that her regular PSW has been doing all this for her for the last two years. I strongly think that this is all too much to be considered &#8220;light\u201d housekeeping!<\/h4>\n<p>The expectation for PSWs supporting Holocaust survivor clients is to provide light housekeeping in the areas of the home that the client regularly uses as part of their daily living. This includes maintaining general cleanliness and tidiness, such as routine cleaning of commonly used rooms and surfaces, to support a safe and comfortable environment.<\/p>\n<p>PSWs are not expected to perform deep-cleaning tasks or extensive housekeeping throughout the entire home. Activities such as detailed cleaning of multiple unused areas, moving furniture or rugs to clean underneath, washing walls, or other heavy household cleaning would generally fall outside the scope of light housekeeping.<\/p>\n<p>If a client requests services beyond what is included in the PSW role, we encourage you to explain the limits of our services and encourage the client to speak with their Case Manager. The Case Manager can review the client&#8217;s needs and explore other options or resources that may be available to support additional housekeeping requests.<\/p>\n<h4>One of my clients lives with family, so he doesn&#8217;t need help with showering, but every time I visit the home, I am expected to wash the dishes for the whole family and clean the home. This is not in the care plan. What should I do in this situation?<\/h4>\n<p>If you are asked to perform duties that are not on the care plan, advise the client that your duty is to follow the care plan, which was designed by your Supervisor (CSS) or Case Manager (CM).\u00a0<strong>It is your responsibility to connect with your CSS to inform them of clients who often ask you to perform tasks that are not in the client\u2019s care plan.<\/strong> The client\u2019s Supervisor or Case Manager will then follow up with the client to discuss and adjust the care plan and\/or remind the client\/family of the limitations of the PSW role as needed.<\/p>\n<h4>I\u2019ve never received any party invitations from Circle of Care. Are the parties for select people?<\/h4>\n<p>Each year in June, our PSWs are invited to a large organization-wide Annual Party. This event is advertised in our Inside the Circle newsletter and is open to all staff. In general, if we\u2019re holding a party that is open to all staff, it will be advertised to our PSWs in our Inside the Circle newsletter, so make sure you\u2019re reading the newsletter each week to stay informed!<\/p>\n<h4>I am having an issue with viewing my mask fit certificate. The link is not loading; therefore, I am unable to view or download my certificate. Who should I reach out to?<\/h4>\n<p>Please email\u00a0<a href=\"mailto:HRDept@circleofcare.com\">HRDept@circleofcare.com<\/a>\u00a0with your name or ID number, and they will be able to send you a copy of your certificate.[\/vc_column_text][divider line_type=&#8221;No Line&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<h3><span style=\"color: #000080;\"><strong>Have a question? Submit your questions or feedback anonymously below!<\/strong><\/span><\/h3>\n<p><span style=\"color: #000080;\"><strong>Please note that it may take us longer to provide some answers. If your question hasn\u2019t been answered yet, we will get back to you as soon as we can.<\/strong><\/span><\/p>\n<p><script src=\"https:\/\/circleofcare.formstack.com\/forms\/js.php\/psw_homemaker_ask_us_anything\" type=\"text\/javascript\"><\/script><noscript><a href=\"https:\/\/circleofcare.formstack.com\/forms\/psw_homemaker_ask_us_anything\" title=\"Online Form\">Online Form &#8211; PSW-Homemaker Ask Us Anything<\/a><\/noscript><\/p>\n<div style=\"text-align: right; font-size: x-small;\"><a title=\"Powered by Formstack\" href=\"http:\/\/www.formstack.com?utm_source=jsembed&amp;utm_medium=product&amp;utm_campaign=product+branding&amp;fa=h,4611739\">Powered by Formstack<\/a><\/div>\n[\/vc_column_text][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; row_position_desktop=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; flex_gap_desktop=&#8221;10px&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_custom_heading text=&#8221;In Case You Missed It&#8230;&#8221; font_container=&#8221;tag:h2|text_align:center|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1745856597004{background-color: #002d72 !important;}&#8221;][divider line_type=&#8221;No Line&#8221;][recent_posts style=&#8221;minimal&#8221; columns=&#8221;1&#8243; category=&#8221;accreditation-digest,champions-of-care,events,inside-the-circle,learning,memos,news&#8221; order=&#8221;DESC&#8221; orderby=&#8221;date&#8221; posts_per_page=&#8221;4&#8243;][divider line_type=&#8221;Full Width Line&#8221; line_thickness=&#8221;1&#8243; divider_color=&#8221;default&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; row_position_desktop=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; flex_gap_desktop=&#8221;10px&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_custom_heading text=&#8221;Incident Reporting Form&#8221; font_container=&#8221;tag:h2|text_align:center|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1785346543313{background-color: #002d72 !important;}&#8221;][divider line_type=&#8221;No Line&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]<strong>If you experience violence, harassment, discrimination, or hate at work or during working hours, please report it to your Supervisor or Human Resources.<\/strong><\/p>\n<p>If you would prefer to remain anonymous, you can <strong>submit a report using the Anonymous Incident Reporting Form<\/strong> by clicking the button below.<\/p>\n<p>You may choose to include your name to help with the investigation, but it is not required. <strong>Anonymous reports will still be reviewed and investigated.<\/strong>[\/vc_column_text][nectar_btn size=&#8221;jumbo&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; color_override=&#8221;#0067B9&#8243; icon_family=&#8221;none&#8221; 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