Inside the Circle – December 2, 2025

To support your safety, we provide free CPR training and free N95 Mask Fit testing through our vendor.

Your CPR certificate is valid for 3 years, and your Mask Fit must be renewed every 2 years.

• 09:00–12:00
• 13:00–16:00

• 09:00–12:00
• 13:00–16:00

• 11:00–11:30
• 11:40–12:10
• 12:20–12:50
• 13:00–13:30

How to Register

You must register for an appointment directly with First Aid Care on the Circle of Care Training Hub, or call 905-272-9214.

You can also register by text for CPR/Mask Fit sessions.

Text 647‑496‑5189 with the following details:

1. Full Name

2. Email Address

3. Training Location

4. Preferred Session Time

Registration closes 7 business days before the session.

• Arrive 15 minutes early.
• After booking, tell your Service Coordinator if you need schedule changes.
• Choose a time when you do not have client visits.
• Your schedule will be blocked as Unavailable for the training.
• You will be paid after completion:
  • CPR: 3 hours
  • Mask Fit: 1 hour
• Payment appears on your paystub as “Miscellaneous.”

Westbound On-ramp Closed from Park Lawn Rd to the Gardiner Expressway

• When: November 2025 – April 2026
• TTC/Traffic Changes: The westbound on-ramp from Park Lawn Road to the Gardiner Expressway will be fully closed for bridge replacement work over Mimico Creek.

Effective now, we’ve transitioned from Zoom to Microsoft Teams for all work meetings and training sessions. The Zoom app will no longer be available on your work cell phones.

• No Teams account required – You’ll join meetings using a meeting code and password, instead of links like you’ve been doing with Zoom
• Same device, new app
• Easy to learn

Support Available

Optional Virtual Drop-In Practice Sessions
Join us on Teams to practice using the platform with an instructor from Learning and Development.

Tuesday sessions (December 9 or 16) at 13:00 / 1PM EST
Join the meeting now
Meeting ID: 223 756 467 485 12
Passcode: T4Eh7Qe2

OR

Wednesday sessions (December 3, 10 or 17) at 13:00 / 1PM EST
Join the meeting now
Meeting ID: 280 187 320 930 01
Passcode: ni2Av9bc

Need Help?

• Watch our “How to Use Teams” video
• Attend a drop-in practice session
• Tap the button to read the step by step Teams document

We appreciate your flexibility as we make this transition. If you have any questions, please don’t hesitate to reach out to IT at 647-943-1332 or the Learning and Development team.

Thank you for all you do!

Based on clinical evidence and best practices, TIDES (Trauma-Informed De-Escalation Education for Safety and Self-Protection) helps you prevent and respond to high-risk or emergency situations across care environments.

The Centre for Addiction and Mental Health (CAMH) will tailor this training to meet your needs. They want to better understand the challenging client interactions that you encounter in your work.

Please complete this short, 3-minute survey by Friday, December 5. Your response will be anonymous.

Just a friendly reminder to take a few minutes to complete the Global Workforce Survey. It’s your chance to share your thoughts about your workplace. Your feedback helps us learn what’s going well and what we can make even better.

The survey is anonymous (your name will not be shared). Thank you in advance for your participation!

Please complete the survey as soon as possible.

Your voice can prevent injuries and improve care. Let’s look out for one another.

When you are working with your clients, it is important to be aware of the language that you are using with them. When speaking to clients, you want to make sure that you are using Person-Centred Language (PCL).

You should:

• Speak without judgement or bias
• Be specific
• Be respectful to the client at all times

Watch the video to learn more. Let’s work together to promote a respectful and safe environment through Person-Centred Language.

The holiday season is here—and so are exclusive Perkopolis savings on gifts, travel, entertainment, wellness, and more. You have access to over 5,000 offers to help you save money this season.

They’ve put together the best perks on the perfect gifts. Give more (and spend less) this holiday season with Perkopolis.

How to register for your perks:

1. Go to perkopolis.com
2. Enter your preferred personal email.
3. Then look for an email from them with a link to complete registration. For your member ID code, use CC + your employee ID number (for example, CC12345).

Wishing you a wonderful (and more affordable!) holiday season.

On December 9th, The Mississauga Halton Regional Learning Centre will be running a session of The Human Library.

Instead of a book, you’ll be borrowing a person. Together, you’ll have deep conversations. It’s a safe and welcoming space to ask questions, listen, and see people in a new way.

Why join?

• Have open conversations that help you understand others better
• Hear powerful stories from people with different life experiences
• Learn something new and walk away seeing things differently

Cost: Free

Location: Online

Upcoming Dates:

• December 9, 2025 | 9:30 AM – 12:30 PM

• January 23, 2026 | 8:30 AM – 10:30 AM

• February 24, 2026 | 10:30 AM – 12:30 PM

• March 24, 2026 | 9:30 AM – 11:30 AM

The Financial Consumer Agency of Canada (FCAC) provides you tools to enhance your financial literacy and wellness. Explore resources such as mortgage calculators, budget planners, and financial goal calculators on their website below.

Has someone gone above and beyond at work? Give them a High Five!

The High Five program lets you publicly recognize staff members for their outstanding work. High Fives will be posted in your weekly Inside the Circle newsletter.

To give a high five, just click on the button below or use the link in the rotating banner on the Portal home page.

Please note: We do not accept anonymous submissions for this program. High Fives must be submitted by an individual person, whether they are a staff member or member of the community.

What are the requirements for accepting a worker at Circle of Care? I have referred 3 of my friends to apply at our company. They are certified PSWs and have good work experience, but HR didn’t call them and didn’t hire them.

All of the requirements are listed within the job description on Circle of Care’s website. We consider a lot of different factors when selecting which candidates to proceed with, including geography and availability requirements. However, our needs change on a regular basis. If candidates do not hear back because they aren’t selected the first time, they are encouraged to re-apply and their application will be reassessed by the team. Our updated job description can be found on our careers page:

Https://jobs.dayforcehcm.com/en-US/circleofcare/CANDIDATEPORTAL/jobs/2636

I’m receiving very few hours.

We understand that schedule changes can be unpredictable. Please contact your Service Coordinator if you are experiencing ongoing hours that are well beneath your availability so they can review this for you.

Have a question? Submit your questions or feedback anonymously below!

Please note that it may take us longer to provide some answers. If your question hasn’t been answered yet, we will get back to you as soon as we can.