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Highlights from this Week

  • HR FAQs and Employee Information Reminder
  • Upcoming Webinar – Happy Gut, Happy Mind Part 2
  • Upcoming Mask Fit & CPR Sessions
  •  Kai – Spotlight Award Winner
  •  Ask Us Anything Q & As

News & Information

HR FAQs and Employee Information Reminder

All employees are encouraged to make sure their personal contact information (phone number, mailing address etc.) is up-to-date in Dayforce. You can check your paystub by logging into Dayforce to confirm if your address is correct. Employees are able to change their personal information by logging onto the Ceridian Dayforce site, or you can send the updated information to HRDept@circleofcare.com so that our team can update this information.

The HR Department has also prepared an FAQ which has been posted to the PSW portal and available for employees to reference.

HR FAQs

Upcoming Webinar – Happy Gut, Happy Mind Part 2

overhead view of a table laden with fresh foods

Gut health has an impact on the health of your entire body, with increasing evidence suggesting a healthy gut microbiome is important for mental health, as well as an effective immune system. In this webinar hosted by NYTHP, Mary Wu, a Registered Nutritional Health Specialist from the Toronto Metabolic Clinic, will focus on detox foods, probiotics, and practical ways in which you can promote a healthy gut, and in turn, a healthy mind.

Date: Tuesday February 21st
Time: 2:00pm – 3:00pm

Register Here

Upcoming Mask Fit and CPR Sessions – February & March

Circle of Care requires that all PSWs and Homemakers be certified with valid and current CPR training, and that employees be properly fitted for N95 masks. Upcoming sessions for both CPR and mask fit have been booked for November. Appointments must be booked through our vendor, First Aid Care, and can be booked by calling 905-272-9214 or by clicking the button down below.

Register Here

Important reminders – please read:

  • Please arrive at the training session 15 minutes before the class begins.
  • After you have booked your appointment, please speak to your Service Coordinator if you need any scheduling arrangements and have clients that you will need to be booked off from to attend the CPR and/or mask fit training. Please try to book a date/time where you do not have client visits scheduled.
  • Your schedule will be blocked as ‘unavailable’ for you to attend the session. You do not need to use your phone to sign into the training.
  • You will be paid a total of 4 hours for the training (CPR) and 1 hour for mask fit – this will be added to your schedule 1-2 weeks after the session has been completed and you will receive payment. The code will appear on your paystub as ‘Miscellaneous’
  • All bookings/cancellations must be managed through the online portal. You will receive a confirmation email/text notification and will also receive a session reminder.

We also encourage you to review our CPR Tips and Guidance below.

CPR Tips & Guidance

Kai – Spotlight Award Winner

As a Health, Safety, and Wellness Specialist Kai wears many hats with a variety of responsibilities, but she always ensures excellent customer service and compassion each day.

In December 2022, Kai was presented with the Eileen Morgan Award for Customer Service as part of our Spotlight Awards series.

Read more about Kai by clicking the button or copying the link below.

Learn More

Ask Us Anything

If you have 20 years with Circle of Care as a PSW, how many weeks of vacation do you have in a year?
As per the Collective Agreement, a PSW with 20 years of service will receive five (5) weeks vacation with vacation pay equal to ten percent (10%). You can find more information within the Collective Agreement under Article 19- Vacation.

How many hours a week should I work to be considered as full time employee?
As defined in the Collective Agreement, a full-time employee means an employee who works on average, twenty-five (25) hours per week or more. In order to qualify as full-time, employees need to work 1300 hours or more in the calendar year. All hours worked and paid for shall be included in the employee’s yearly total. For clarity, this does not include vacation or sick time. Please review the Collective Agreement for more information.


We invite you to submit your questions or feedback below. Please note that it may take us longer to provide some answers, so if you’ve asked a question that hasn’t been answered yet, we will get back to you in the coming weeks.

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