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We are pleased to inform you that we will be releasing the latest edition of the PSW Mobile App, with new upgrades!

When will this new upgrade happen?

The app will be upgraded this Tuesday Sept 28th, before the start of day.

What’s new in the upgrade?

The update includes New COVID Screeners as per Ontario Ministry of Health.

PSW Screener – Mandatory Daily Before Your First Client Visit

Client Screener – Mandatory Before Visit Check-In

What happens if I am asked to register my phone as part of the upgrade?

There is the possibility that you may need to register your phone as part of the upgrade. To do so here are the instructions:

Finding your Mobile Phone Number

  1. Find your Mobile # on your work cell phone Go to your Circle of Care Home Screen and SELECT Contacts (Orange Icon on the upper right))
  2. Your Work Mobile # is below the Search bar at the TOP and is the Bolded mobile phone

To Register in the PSW App

  1. Open the Work App, and enter your 10 Digit mobile phone #
  2. A security Code will be sent to you via text, enter the code in the app

Once you have registered, you will get the login page and be able to use the app!

What should I do if I need help?

If any technical support required, please call the IT Helpdesk.

For questions regarding the COVID Screeners, please contact your CSS.