Inside the Circle- July 23, 2024

Please note that the Elder Abuse Assessment is now overdue. Please complete immediately if you have not done so already.

Join us for an insightful discussion on the essential components of estate planning, including wills, naming of executors, powers of attorney and tax implications.

Half of the total jackpot will go to one lucky winner, and the other half will help support our signature programs, including providing meals to seniors in need, organizing events to combat isolation, and many others! This is your chance to win a substantial cash prize while supporting a great cause.

Purchase Your Tickets Now and Join the Fun!

Don’t wait – get your raffle tickets today and be part of something special. Thank you for celebrating our 50th anniversary with us. Good luck!

• Single Ticket: $5
• 5-Ticket Pack: $20
• 20-Ticket Pack: $60
• 50-Ticket Pack: $100

How to Purchase Raffle Tickets

Tickets are available now, and you can buy them by clicking the button or by scanning the QR code above. The more tickets you buy, the better your chances of winning! Mark your calendars! The final deadline to purchase your raffle tickets is Wednesday, August 28, 2024, at 5:00 p.m. Don’t miss out on this incredible opportunity.

Please note: All tickets must be purchased online. We will not accept cash.

Draw Date

Stay tuned for the exciting announcement of the raffle winner. The draw will take place shortly after the sales deadline, and we will notify the lucky winner directly.

All PSWs and Homemakers are entitled to annual vacation under the Collective Agreement. Vacation time and vacation pay is based on length of continued service, calculated as of September each year. The following is a breakdown of vacation benefits:

Please note that the time you book off for vacation is not paid, as vacation pay is paid out on an annual basis in September. If you would like to request your accrued vacation pay to be paid out in advance, you can email payroll@circleofcare.com  to submit vacation requests, please do so through the mobile app. All requests for vacation time will be reviewed by your Service Coordinator.

For any other questions about vacation time entitlement, please refer to the Collective Agreement.

HR Contacts and FAQ

For frequently asked questions and for contact information for HR, Talent acquisition, health safety and wellness and learning and development, please visit this link: https://psw.circleofcare.com/index.php/frequently-asked-questions-hr-department/

All employees are reminded that they complete this mandatory 30 minute e-learning module through Dayforce that is focused on increasing awareness of historical and current Indigenous culture and the implications for health care professionals by September 13, 2024. This course is accessible by logging into your Dayforce account and selecting the ‘Learning Tab’. You will  will receive 30 minutes of paid training for this course, which will be paid out in August after the course has completed.

Circle of Care is proud to offer discount tickets to this year’s CNE. Purchase your CNE tickets online with our corporate code and save! CNE Corporate rates are the lowest available. You will save off gate prices and retail partner prices too – up to 44% off in savings!

We’re excited to invite you to the first meeting of our Employee Resource Group (ERG) for Newcomers to Canada! This group is designed to provide a supportive space for employees who are new to Canada to connect, share experiences, and build community.

Date: Thursday, July 25th

Time: 9 AM

Platform: Zoom

Meeting ID: 847 4971 2301

Passcode: 943055

We are pleased to welcome the following new PSWs & Homemakers to Circle of Care:

• Pramila BC Bista
• Mavis Forson
• Khushbu Patel
• Yevheniia Kovalenko
• Paul Andrew Flores
• Kabita Kanojiya
• Sytrose Tabaco
• Pepita Namukasa
• Devora Marie Padre
• Shazia Salih

There was a suggestion here before to send flyers to clients stating the roles and responsibilities of PSW to help them understand. As some client are asking to do things that are not part of our duties.

Yes! We did indeed receive suggestions asking us to put together flyers for clients around the scope of duties of our PSWs, and we’re happy to say that we have finished putting together a brochure in both English and Russian on this topic, and that these brochures have been given out to Client Services Supervisors and Case Managers to use as part of their education for clients. If you have a particular client of yours who is not understanding your roles and responsibilities, we encourage you to let your CSS know, so that they can have a conversation with the client and give them a brochure.

After checking my pay stubs several times I noticed that our Zoom meetings that occurred on March 6, 2024 and April 5, 2024 was still not paid. Any chance to contact the Payroll department for clarification of the issue was unsuccessful. Payroll department said that first it was too late, and second there was no evidence that I was present in the zoom session. My question is, is this normal, that I have to beg for money that I earned?

We followed up with the Payroll and Learning and Development departments regarding your question. They first noted that we did not have an Elder Abuse session offered on April 5. In addition, everyone that attended was asked to type their name into the chat with their PSW number, that way attendance could be confirmed. The Learning & Development team also called out names that were supposed to be in the session but hadn’t check in. If there was no message with a name, or no verbal confirmation, the person was marked as absent.

If you attended the session but did not provide your name and PSW number, we cannot pay you for the session, as we do not have proof that you attended.

After completing the 650 hours or the probationary period in less than 6 months, what are the benefits we can get.? Thank you for taking time to answer this.

Once our HR team has verified eligibility for our new hires (completing the requisite 650 hours), we send your information to Global Benefits. From here, you will receive information from Global Benefits about enrollment in the program and about the specifics of what is covered in the plan.  To confirm, or inquire contact: HRDept@circleofcare.com

We invite you to submit your questions or feedback below. Please note that it may take us longer to provide some answers, so if you’ve asked a question that hasn’t been answered yet, we will get back to you in the coming weeks.