Contact List

Payroll

Email: payroll@circleofcare.com

Phone: 416-635-2860 Ext 479 (Joan Gordon)

Supplies-Related Issues

Please contact your Client Services Supervisor (CSS) if you have issues with your supplies. CSS contact information is listed below.

Client Services

Managers

Please note: DO NOT share any of the cell phone numbers listed below with clients or their families. These numbers are for you to use to stay in contact with us.

  • Jennifer Hawkins – CSS Team 1 & 2/PP (Ext 367)
  • Ricky Manchanda – Service Coordination, Intake and Admin Teams (Ext 461)
  • Darla Mitchell – HSSP, Assisted Living, & Rehab for Sinai Hospital to Home (Ext 297)
  • Olga Bondar – CSS Team & PPL (Ext 114)
  • Patricia Wendy – ADP, Social Work, Hospice & Bereavement (Ext 499)
  • Muna Sheerin – Interim Manager, Hospital to Home and Clinical Program (Ext 423)

Service Coordinator Supervisors

  • Vacant – Team Supervisor – Team 1 (Ext 232)
  • Tariq Shafi – Team Supervisor – Team 2 (Ext 256)
  • Terri Bourque – Team Leader – Team 1 (Ext 437)
  • Zarana Kansiyawala – Team Leader – Team 2 (Ext 424)
  • Alicia Cimini – CSR & Admin Team Supervisor (Ext 155)

Service Coordination Team 1

Service Coordinator Ext Client Services Supervisor Phone Number
 Amal Liibaan 158  Christina Drepaul  416-917-5695
 Valentina Burman 446  Maisie Quigley 437-551-2738
 Elena Oliverio 490  Olena Zhdanova 416-648-2465
 Yulia Ioffe 470  Evgenia Tyur 416-278-3885
 Marianna Piwoni 486  Lina Peruzza 416-848-0571
 Josie Medranda 161  Alex Constantini 647-339-2211
 Marissa Harris 160  Yaw Owusu 416-727-0513
 Sheree Roberts 401  Sylvia McCallum 416-276-7786
 Anna Mednikov 159  Kira Shtilman 647-405-3739
 Aniko Horvath 156  Michelle Arapol 647-338-0250

Service Coordination Team 2

Service Coordinator Ext Client Services Supervisor Phone Number
 Sarah Hameed 487  Natalia Stepanov 647-724-1527
 Valentina Mitina 416-274-8572
 Cathy Robellon 162  Judita Semionov 647-620-3371
 Irene Shapiro 599  Elsie Chen 416-454-4154
 Anna Vorobyovsky 466  Nihah Mohammad 647-338-0012
 Isabella Matthews 233  Leeanna Small 647-338-2515
 Amin Rajani 467  Sandra Cuellar 416-566-3454
 Kimesha Higgins 408  Jane Yi 416-509-5943
 Gladys Sana 481  Divya Dattani 416-451-0825
 Ainsley Morrish 435  Thanuja Kalanthan 416-996-6481
 Arlene Williams 407  Shirley Barnes 416-418-4365

Floats – Client Services Supervisor

  • Nicole Paul-McEvoy – 437-333-8560

Floats – Service Coordinators

  • Aakanksha Aakanksha (Team 1) – Ext 243
  • Faith Punsalan (Team 1) – Ext 116
  • Alexius Yarde (Team 1) – Ext 376
  • Olivia Pauta (Team 1) – Ext 250

 

  • Anett Pesci (Team 2) – Ext 138
  • Janu Uthayakumaran (Weekend) – Ext 371
  • Tammyrose Humphrey (Team 2) – Ext 249
  • Aarzoo Malhi (Team 2) – Ext 436
  • Manasvi Patel (Team 2) – Ext 151
  • Jana Payomo (Team 2) – Ext 269
  • Paulaine Cordon (Team 2) – Ext 252

Human Resources 

Recruitment

Inquires from newly hired PSWs about onboarding requirements, PSW candidates, general resume/recruitment inquires, and PSW referral program:

Laura Reynolds, Recruitment Administrator
Cell: 416-294-2894

Deep Lall – Talent Acquisition Specialist
Cell: 416-635-2860 Ext 419

Central inbox for general inquiries: pswonboarding@circleofcare.com

Questions about Non-union Hiring

Allison Kujbida – Manager, Talent Acquisition
Cell: 416-272-0131

Health, Safety and Wellness

Health & Safety, CPR/Mask Fit Program, Employee Wellness, Employee Engagement, Diversity, Equity & Inclusion and PSW sick time and protocols:

Alisha Sharma – Manager, Health, Safety, & Wellness
Cell: 647-534-4590

Nasrin Alam – Coordinator, HR, Health, Safety & Inclusion
Cell: 416-270-6376

Ugochi Nwadioke – Coordinator – Health, Safety, Wellness and Inclusion

Cell: 437-248-4412

General Human Resources

Employee resignations, retirement, letter of employment requests, benefit eligibility inquires, employment status inquires,  employees LOA inquires (personal emergency, paternity, sick), Collective Agreement inquires, Applause platform, and all other general HR inquiries:

HRDept@circleofcare.com

Central extension and voicemail box for general inquiries: 416-635-2860 Ext 267

Learning and Development

Inquiries about learning content, Dayforce modules, PSW learning events and Performance Reviews:

Teresa Bryson – Organizational Learning & People Development Manager
Cell: 416-904-3258

Central inbox for general inquires: learning.development@circleofcare.com

Labour Relations

Jennifer Main: 437-998-1542

Vivian Leung: 647-212-3421

Service Employee International Union (SEIU) Representative

Delia Popo Harding, Union Representative
d.popoharding@seiuhealthcare.ca
905-695-1767 ext. 3352

Number of Emergency Services – Resources for You

Fire, Ambulance, Police 911 Emergency
Police 416 808-2222 Non-Emergency
Ambulance 416 638-7301 Non-Emergency
Fire 416 235-3100 Non-Emergency
Poison Control Centre 416-813-5900
Ministry of Labour 416-235-5330/1-800-268-8013 Health & Safety
Ministry of Environment 416-325-3000
Toronto Hydro 416-542-8000, press 1 Emergency

Respond Immediately to High Risk Clients

If risk is imminent, (i.e., client has a plan, actively expresses intention of suicide, has prior suicide attempts, or has taken action towards attempting suicide) reach out to emergency services:

  • Call 911
  • Call Mobile Crisis Intervention Team (MCIT) – Toronto Police Service 416-808-2222

The following are hotlines, crisis intervention resources, or outreach teams which can provide support to someone who is expressing passive suicidal ideations, ideations without intent or a plan, and very depressed individuals

  1. Talk Suicide Canada
    Available 24/7/365 for calls; 4pm—12am ET for texts; 1-833-456-4566
  2. Distress Lines
    Supportive listening – 1-408-HELP (4357)
  3. A friendly voice
    1-855-892-9992
  4. Crisis Line via CMHA
    1-833-456-4566
  5. COSS at Seniors helpline
    Available 9am-5pm – (416) 217-2077
  6. Community Crisis Response Service, Distress Centre
    Toll Free: 1 855 310-COPE (2673)
  7. Gerstein Crisis Centre
    Offers crisis services 24/7 – 416-929-5200.

Joint Health and Safety Committee