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  • Make a scene, yell, or scream as loud as possible – shout words like “STOP!”, “HELP!” “FIRE!”. Run to a nearby store or the nearest well-lit area and continue calling for help.
  • If you are being pulled or ragged along, all to the ground and roll.
  • Blow a whistle, activate a personal alarm or activate a fire alarm or any other device that would create a scene.
  • If you are in a public area, give bystanders specific instructions to help you. Single someone out and send them for help e.g.  “You in the yellow shirt, call the police!”
  • If someone grabs your purse, bag or other belongings. DO NOT resist. Throw the item to the ground several feet away from the thief and run in the opposite direction yelling “HELP!”  DO NOT chase the thief.
  • Call the police immediately after any incident (when it is safe to do so) and report the appearance and mannerisms of the offender.

Tips for when a weapon is involved:

  • Never try to disarm an armed individual. If possible try to leave the location and call 911.
  • Never accept a weapon from an upset, agitated individual. The person may change their mind and turn the weapon on you.  Ask them to set it down to the floor or counter.
  • Use personal safety response system – e.g. your mobile phone, personal alarms, whistle
  • If you are assaulted, call 911 as soon as it is safe to do so.
  • Report the incident to your supervisor as soon as possible.
  • Writer down your recollection of the incident as soon as possible to assist the police or hospital staff with details

After a traumatic incident, seek support and/or counselling through our Employee & Family Assistance Program.