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Highlights from this week

  • New! Dedicated Text Line for CPR Registration, and Upcoming Mask Fit & CPR Sessions
  • Canada Life Webinar Series: You can Do Hard Things
  • Earth Day: 5 Easy Ways to Be More Sustainable at Work
  • Choosing the Right Footwear For Work
  • Save on Shoes with Our Perkopolis Program
  • Feeling Off Lately? Take 10 Minutes for Yourself
  • Ask Us Anything

New! Dedicated Text Line for CPR Registration

To make the registration process easier, First Aid Care has introduced a dedicated text line for those who may have difficulty booking online.

You can now text 647-496-5189 with the following details to be registered manually:
  • Full name
  • Email address
  • Location
  • Preferred training session time
Important reminders – please read:
  • Please arrive at the training session 15 minutes before the class begins.
  • After you have booked your appointment, please speak to your Service Coordinator if you need any scheduling arrangements and have clients that you will need to be booked off from to attend the CPR and/or mask fit training. Please try to book a date/time where you do not have client visits scheduled.
  • Your schedule will be blocked as ‘unavailable’ for you to attend the session. You do not need to use your phone to sign into the training.
  • You will be paid a total of 4 hours for the training (CPR) and 1 hour for mask fit – this will be added to your schedule 1-2 weeks after the session has been completed and you will receive payment. The code will appear on your paystub as ‘Miscellaneous’
  • All bookings/cancellations must be managed through the online portal. You will receive a confirmation email/text notification and will also receive a session reminder.
Circle of Care requires that all PSWs and Homemakers be certified with valid and current CPR training, and that employees be properly fitted for N95 masks.
Upcoming sessions for both CPR and mask fit are available. Appointments must be booked through our vendor, First Aid Care, and can be booked via text or online here: https://firstaidcare.ca/circleofcare-firstaidcare-ca/ or by calling 905-272-9214

Reminders & Announcements

HR Reminder – Vacation Time Entitlement

All PSWs and Homemakers are entitled to annual vacation under the Collective Agreement. Vacation time and vacation pay is based on length of continued service, calculated as of September each year. The following is a breakdown of vacation benefits:

Length of Service
Number of Weeks Off
Vacation Pay %
1 year – 3 years
2 weeks
4%
3 years – 8 years
3 weeks
6%
8 years – 15 years
4 weeks
8%
15 years – 25 years
5 weeks
10%
Please note that the time you book off for vacation is not paid, as vacation pay is paid out on an annual basis in September. If you would like to request your accrued vacation pay to be paid out in advance, you can email payroll@circleofcare.com To submit vacation requests, please do so through the mobile app. All requests for vacation time will be reviewed by your Service Coordinator.
For any other questions about vacation time entitlement, please refer to the Collective Agreement https://psw.circleofcare.com/index.php/collectiveagreement/

Canada Life Webinar Series: You Can Do Hard Things

May 1, 2025 — 1:00 – 2:00 PM
Change is constant and inevitable. We make decisions every day, whether big or small. But what happens when we feel stuck, when we know that change is needed but we can’t quite find the motivation to see it through? Discover the solution during Canada Life’s and Workplace Strategies for Mental Health’s new webinar: You can do hard things. How to change what no longer serves you.
Join Mary Ann Baynton, Director of Collaboration and Strategy for Workplace Strategies for Mental Health as she discusses with Dr. I. David Daniels what it’s like to choose change.
Register Now

Earth Day: 5 Easy Ways to Be More Sustainable at Work

hand holding a small globe wth leaves

April 22nd marks Earth Day, a global event dedicated to environmental awareness and action. At Circle of Care, we believe that sustainability starts with each of us. This year, we are focusing on simple ways to reduce our carbon footprint at work and beyond.

5 Easy Ways to Be More Sustainable at Work

  • Use reusable mugs, bottles, and utensils.
  • Print less—go digital whenever possible.
  • Turn off lights and electronics when leaving a room.
  • Reduce waste by bringing a packed lunch in reusable containers.
  • Support eco-friendly brands and initiatives.

We want to encourage all PSWs to do your part in keeping our communities clean and green. While you’re out in the community visiting clients, take a moment to pick up any litter you may come across. Every small action makes a difference, and by disposing of trash in the nearest bin, you’re helping to create a cleaner environment for everyone!

Let’s make Earth Day special by contributing to a cleaner, healthier community. Thank you for your ongoing commitment to both our clients and the planet!

Health & Safety

Choosing the Right Footwear for Work

person tying running shoes
At Circle of Care, we are committed to ensuring your health, safety, and well-being. Wearing the right footwear is essential to prevent slips, trips, and falls, especially when working in client homes, community settings, and during winter months.
To ensure a safe work environment, all employees must adhere to our Safe Footwear Policy, which outlines:
  • Mandatory closed-toe, non-slip shoes for direct client care areas.
  • Water-resistant footwear for wet environments.
  • No sandals, high heels, or shoes with holes in direct client areas.
Full Policy Details

Save on Shoes with Our Perkopolis Program

Circle of Care employees can access exclusive discounts on healthcare-compliant footwear through the Perkopolis program.

Check out Skechers discount through Perkopolis and save 30% on men’s and women’s shoes year-round! Simply use the promo code SKXDPERKOP30 when shopping online at www.skechers.ca or mention the retail code G8S in-store.
Sketchers 30% off shoes coupon

Wellness at Work

Feeling off lately? Take 10 Minutes for Yourself

woman with eyes closed facing up towards the sun
Burnout can sneak up on anyone and it doesn’t always look the same. Maybe you’re feeling overwhelmed, detached from your work, or just not like yourself. These free resources are designed to help you check in and take small steps toward feeling better.

Trouble Falling Asleep? 

Sleep is essential for recovery, especially after a long day on your feet. If your mind feels too busy or your body just won’t settle, here are two helpful (and free) resources you can explore:
Above is a quick video from Headspace sharing practical sleep tips you can try tonight.

Ask Us Anything

If you have concerns about a client/situation or questions about your role, we encourage you to contact your Client Services Supervisor.

I would like to know why the PSW meetings we have do not have a management representative or are they just refreshing course meetings. Sometimes we have issues to raise which our coordinators and CSS have failed to help with. If we try to escalate to HR we are called snitches. I’m requesting for a management staff to attend one of these meetings.

Client Services Managers try to attend as many PSW team meetings as they can for into their schedules. If you raise issues with your coordinator or CSS and are not satisfied with their response, you may contact one of the managers directly by phone:

Anna Kornits – ext. 114

Jennifer Hawkins – ext. 367

Why did you stop providing shoe coverings?

Shoe covers were removed from the list of PPE items as they are not a mandatory PPE requirement. Shoe covers will only be provided based on approval from your CSS for infestation purposes. As per our Dress Code policy, you should be wearing appropriate footwear while you are in your client’s home, which means you may be required to have a change of shoes for indoor use. You should never work barefoot or in only socks/stockings.

Have a question? Submit your questions or feedback anonymously below!

Please note that it may take us longer to provide some answers. If your question hasn’t been answered yet, we will get back to you as soon as we can.

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