Inside the Circle – March 24, 2026

We encourage you to make sure your personal contact information is up-to-date in Dayforce. This includes your current phone number, email address, mailing address, etc.

You may confirm if your address is correct by viewing your paystub, after logging into Dayforce.

You’re able to change your personal information by logging onto the Dayforce site.

If there are any questions, or to have your information updated, please reach out to HRDept@circleofcare.com. Thank you.

Bay and College

• When: Mar 2 Until mid-April
• Details: The intersection will be fully closed to vehicles as part of critical state-of-good-repair work to renew TTC streetcar tracks.

DVP to Richmond Street

• When: Until Spring 2026
• Details: The southbound off-ramp of the DVP to Richmond Street remains closed until Spring 2026.

The nomination period for Circle of Care’s Champions of Care Awards is open! This is your chance to recognize a colleague who goes above and beyond and reflects our values of community, respect, excellence, and dignity.

You can nominate more than one person, but each nomination must be submitted separately. To nominate, simply fill out the form below by Thursday, April 30.

Winners will be announced in June and celebrated at a special Circle of Care event and luncheon with Carey.

March 21 marks the International Day for the Elimination of Racial Discrimination. It honours the lives lost in the 1960 Sharpeville massacre in South Africa, where police opened fire on a peaceful protest against apartheid pass laws, killing 69 people. This day serves as a reminder of the ongoing fight against racism and discrimination around the world.

In Canada, this day is an opportunity to reflect on the racism that still exists and to renew our commitment to equity, inclusion, and respect for all. The goal is a society where everyone feels safe, valued, and able to fully participate.

At Circle of Care, we are committed to fostering a workplace that respects the dignity and diversity of all individuals. We encourage you to review our Anti-Racism Policy to learn more about how we are advancing equity in our workplace and community.

March 20 was the International Day of Happiness. This year’s theme, Social Media and Happiness, highlights the ways social media can affect our well-being, but also how it can be used for good.

Sometimes, social media helps us stay connected, have fun, learn new things, or find a community. Other times, it can lead to endless scrolling, comparing ourselves to others, or taking up more of our thoughts than we planned. A small practical tip you can try is to check how much time you’re spending on social media and setting app limits for yourself if needed.

For example, on Instagram:

• Go to your profile
• Tap the three lines in the top corner
• Select Time Management
• Tap Daily limit.

In this area of the app, you can also see the average time you spend on the app every day. Facebook has a similar feature, and other social media platforms may have something like this as well. It may seem like a small thing, but sometimes that little reminder is enough to help you stop and ask yourself if you really want to keep scrolling or do something else.

Health care workers are often good at speaking up for others, but it can be harder to speak up for your own needs. In this webinar, you will learn how to handle difficult situations with a growth mindset and find ways to engage in respectful conversations with leaders and coworkers.

Workshop Details

Wednesday, March 25
12:00 PM – 1:00 PM

Zoom Information
Meeting ID: 886 5377 7576
Passcode: 960609

We are pleased to welcome the following PSWs to Circle of Care:

High Five for PSW Romela Cortez 

“Romela has a great personality, found the right approach quickly, and was very efficient.” – Client’s daughter

High Five for PSW Juliet Masade 

“Juliet is a great worker with a lovely personality.” – Client

High Five for PSW Jocelyn De Los Santos Braga

“I’d like to have Jocelyn as my regular Tuesday PSW.” – Client

Has someone gone above and beyond at work? Give them a High Five!

The High Five program lets you publicly recognize staff members for their outstanding work. High Fives will be posted in your weekly Inside the Circle newsletter.

To give a high five, just click on the button below or use the link in the rotating banner on the Portal home page.

Please note: We do not accept anonymous submissions for this program. High Fives must be submitted by an individual person, whether they are a staff member or member of the community.

Is there any possibility for the IT Team add the TTC app on our work phones to make it easier for us?

The TTC app is already deployed to your PSW phones. There should be a Transit button on your phone that you can click to use for navigating the TTC. If you have difficulty accessing the button, please contact the IT team using the IT Helpdesk number on your device.

For service coordinators, you’re fully aware that you need to call PSWs if you’re going to change or add a client if there is less than an hour before the appointment time. However, that’s not happening. You just put the client in our schedule without contacting us. Then, you blame us for being late or missing the visit. Could you please do your job properly? PSWs are the frontline and the face of Circle of Care because we are the ones who the clients see everyday.

Thank you for your message. We have passed along your comments to the team leads, who will provide a reminder to our Service Coordinators that they should indeed be calling PSWs if a client is added less than an hour before the appointment time.

Have a question? Submit your questions or feedback anonymously below!

Please note that it may take us longer to provide some answers. If your question hasn’t been answered yet, we will get back to you as soon as we can.