Highlights from this week

  • Complete Your New MSD Prevention Module in 20 Minutes
  • New Retirement Savings Options for Unionized PSWs/HSWs
  • Upcoming Events that May Impact Transit and Traffic
  • Nominate a Coworker: Champions of Care Awards
  • Reminder: No Lift Policy
  • Spring Safety Tips
  • CPR & Mask Fit Reminder + Upcoming Dates
  • Get 15% off New Balance Footwear with Perkopolis!
  • Enjoy 25% off When You Sign Up for GoodLife Fitness!
  • Basics of Financial Investing
  • Mental Health: How to Ask for Help
  • How to Deal with Burnout
  • Health Care Worker Assist Program
  • New Staff
  • High Fives
  • Ask Us Anything

Complete Your New MSD Prevention Module in 20 Minutes

A new MSD Prevention module has been added to your Dayforce Learning. You are encouraged to complete this module by July 1. This training is paid.

This training will cover:

  • What musculoskeletal disorders (MSDs) are and what their impact is.
  • Common physical, environmental, and organizational risk factors that can lead to MSDs.
  • How to adjust your posture and workspace to reduce strain.
  • Safe client transfer techniques using proper posture and assistive tools.
  • Safe, person-centered, and trauma-informed care approaches that protect both you and your client.
To access this training please log into Dayforce. If you have any issues accessing the module, please contact Arika Sharma at asharma@circleofcare.com.

Reminders & Announcements

New Retirement Savings Options for Unionized PSWs/HSWs

All PSWs who have been with us for at least 12 months now have the option to save for retirement in both an RRSP and a TFSA. This can help you and your family plan for the future, gets you some extra money from your employer to grow your savings, and gives you more choice and flexibility on how you want to save.

To better support you, we will send you invitations to join sessions with Royal Bank of Canada (RBC) who manages these plans and can guide you through how to set them up. In the meantime, here is some basic information below about the types of plans and how Circle of Care can match your contributions.

1) RRSP (Registered Retirement Savings Plan)

  • If you contribute to an RRSP, you pay less tax now because the money you put in reduces your taxable income. This could mean a bigger income tax refund for you. The money grows and when you retire and take the money out, you may pay less tax than you would today.

2) TFSA (Tax-Free Savings Account) – NEW

  • If you put money into this account, it grows tax-free, which means that you don’t pay tax on the amount the money grew.

Employer Matching Contributions:

The great news is that if you deposit money into these accounts, Circle of Care matches the same amount:

    • Full-time employees can contribute up to $450 per year between the RRSP and TFSA

    • Part-time employees can contribute up to $300 per year between the RRSP and TFSA

    • Example: You put $200 in your RRSP and $250 in your TFSA → we also put $200 in your RRSP and $250 in your TFSA accounts.

As a reminder, you should direct any payment-related questions to our Payroll team (payroll@circleofcare.com). This would include any questions about pay stubs, pay codes, your T4 or other tax documents, RRSP & TFSA contributions, and the CPP.

Upcoming Events that May Impact Transit and Traffic

Raptors Playoff Street Events

  • When: April to July (depending on the team’s success)
  • Details: Roads might have significant blockage or closures around Scotiabank Arena, Union Station, Gardiner ramps, and generally, the downtown core area.

Under Armour 10K Marathon

  • When: April 18, 2026
  • Details: Roads affected along Bay and Queen down and along Lakeshore.

Toronto Marathon

  • When: May 3, 2026
  • Details: For shorter run, usually from Mel Lastman Square to Ontario Place. For longer run, affected roads start near Rosedale Subway to Ontario Place.

Sporting Life 10K Marathon

  • When: May 10, 2026
  • Details: Closures/affected roads along Yonge St.
Road Closures

Nominate a Coworker: Champions of Care Awards

The nomination period for Circle of Care’s Champions of Care Awards is officially open! Through these annual awards, we recognize the exceptional contributions of our staff. We encourage you to nominate a colleague who you believe has gone above and beyond in their role, and who embodies one or more of our values of community, respect, excellence, and dignity. 

You can nominate as many colleagues as you would like. Please note that we only accept individual nominations, so if you would like to nominate more than one person, you will need to submit separate nominations for each person.

The award winners will be announced in June and celebrated at a Circle of Care event and luncheon with Carey.

To nominate, please fill out the form that is linked below. The deadline to nominate is Thursday, April 30.

Nomination Form

Health & Safety

Friendly Reminder: No Lift Policy

graphic of a person lifting a box on a red background

Your safety and your clients’ safety are very important. This is a reminder that you are not permitted to lift clients or anything over 5 kg. Lifting can cause serious injury to both you and the client.

To learn more about our policy, please use the button below.

Our No Lift Policy

Spring Safety Tips

"yellow flowers grass field during spring"

As the weather gets warmer, it also brings new safety risks to be aware of while visiting clients. Here are a few key springtime hazards to watch out for:

  • Stormy Weather: Thunderstorms, heavy rains, and high winds are more common now. Check the forecast and stay safe during visits.
  • Slippery Roads: Rain and mud can affect driving. Avoid cruise control, wear sunglasses to reduce glare, and drive with caution.
  • Sun & Heat: Even spring sun can cause heat stress. Take water breaks, wear sunscreen, and wear protective clothing to cover skin.

Want to learn more? Check out the article from the Workplace Safety & Prevention Services using the button below.

Spring Safety Resource

CPR & Mask Fit Reminder + Upcoming Dates

Person performing CPR on a mannequin with text: "Upcoming! Mask fit testing and CPR training"

To support your safety and meet requirements, Circle of Care provides free CPR training and free N95 Mask Fit testing through our vendor.

Your CPR certificate is valid for 3 years, and Mask Fit must be renewed every 2 years.

Below are the upcoming training dates you can register for.

CPR Training – Upcoming Sessions

North York – Tuesday, December 16, 2025

700 Lawrence Ave W, Unit 440 (The Career Foundation)

Directions: East Tower entrance → elevator to 4th floor → exit right → second set of glass doors → first room on the left

  • 09:00–12:00

  • 13:00–16:00

North York – Tuesday, April 17, 2026

700 Lawrence Ave W, Unit 440

  • 09:00–12:00

  • 13:00–16:00

Mask Fit Testing – Upcoming Sessions (Head Office)

Tuesday, June 9, 2026

  • 11:00–11:30

  • 11:40–12:10

  • 12:20–12:50

  • 13:00–13:30

How to Register

Text to Register for CPR/Mask Fit

Text 647-496-5189 with:

  • Full name

  • Email

  • Training location

  • Preferred time

OR

Call 905-272-9214

OR

Use the button below to register online on the Circle of Care Training Hub.

Registration closes 7 business days before the session.

Important Reminders

  • Arrive 15 minutes early.

  • After booking, tell your Service Coordinator if you need schedule changes.

  • Choose a time when you do not have client visits.

  • Your schedule will be blocked as Unavailable for the training.

  • You will be paid after completion:

    • CPR: 3 hours

    • Mask Fit: 1 hour

  • Payment appears on your paystub as “Miscellaneous.”

Register Here

Wellness at Work

Get 15% off New Balance Footwear with Perkopolis!

Did you know that you have access to exclusive discounts through Perkopolis?

Right now, you can get 15% off New Balance plus free shipping on orders over $100. It’s a great option if you’re looking for comfortable, supportive footwear for work or everyday wear.

If you haven’t signed up for Perkopolis yet, it’s free for you, and gives you access to a wide range of discounts on shopping, travel, fitness, and more.

How to Register

  1. Go to perkopolis.com and tap “register” at the top of your screen.
  2. Enter your preferred personal email.
  3. Then look for an email from them with a link to complete registration. For your member ID code, use CC + your employee ID number (for example, CC12345). Please note that your employee ID is not your voicemail number. Your Employee ID will be outlined on your Circle of Care employee badge.
  4. Start saving!
Sign Up for Perkopolis

Enjoy 25% off When You Sign Up for GoodLife Fitness!

Sign up for our GoodLife Fitness Corporate Membership! You can enjoy a 25% discount on any GoodLife Fitness membership with a $0 enrolment fee.

Whether you’re looking to boost your energy, improve your mental health, or just get moving, this is a great benefit to take advantage of. You can also add 2 family members to your plan!

When you’re ready to register, make sure you have your employee ID ready. Your employee ID number (not your voicemail or badge number) can be found in your Dayforce profile or at the top of your paystub.

If you have any questions or need help, please reach out to our HR team at HRDept@circleofcare.com for assistance.

Register for GoodLife HereGoodLife Fitness Rewards & ContestsFrequently Asked Questions - GoodLife

Basics of Financial Investing

coins spilling out of a jar

Investing is an important way to grow your money over time. Here are some simple ideas to help you get started:

  • Diversify Your Portfolio: Do not put all your money in one place. Invest in different things, like stocks, bonds, or savings accounts. This can help reduce risk.
  • Understand Risk Tolerance: Think about how much risk you are comfortable with. Some investments can go up and down quickly, while others are more stable. Choose what feels right for you.
  • Use Retirement Accounts: Consider contributing money to accounts like an RRSP or TFSA. These accounts can give you tax benefits and help your savings grow faster.
  • Keep Learning: Learn about investing and follow market news. You can also talk to a financial advisor for advice that fits your situation.

Making smart choices and planning ahead can help you build a strong financial future.

The Financial Consumer Agency of Canada also offers information on the basics of investing, covering regulations, decision-making factors, types of investments, costs, and ways for filing complaints. To learn more about investing and plan your financial goals, visit the resource below.
Basics of Investing Resource

Mental Health: How to Ask for Help

Sometimes, it can feel hard to talk about how we feel. Many people try to deal with their mental health alone, even when they need support.

This short video highlights some common signs that you may need support and reminds us that asking for help is okay. It also shares simple ways to start that conversation and connect with the right support.

Taking that first step can feel uncomfortable, but it can also make a big difference.

How to Deal with Burnout

As a healthcare worker, you spend a lot of time caring for others. However, it is also important to take care of yourself. Burnout is common in healthcare and can affect your health and your work.

This video from Psych2Go shares simple tips to help prevent burnout. Take a few minutes to watch and learn ways to manage stress and protect your well-being.

Taking care of yourself helps you stay healthy and continue providing the best care for your clients.

Health Care Worker Assist Program

close up of hands holding a toy heart

Taking care of others is important, but so is taking care of yourself. If you feel stressed, tired, or overwhelmed, free and confidential support is available through the Health Care Worker Assist Program, designed for healthcare and community care workers like you.

What help is available?
  • Talk to a trained professional for support
  • Learn ways to manage stress and feel better
  • Get help finding other support if needed

How to get support:

Phone: 1-877-767-9642

Email: CentralizedReferral@ontarioshores.ca

Learn More — Health Care Worker Assist Program

Community Corner

Welcome to Circle of Care

We are pleased to welcome the following PSWs to Circle of Care:

  • Kundwa Karuranga Ella Dorine
  • Precious Ogum
  • Tessie Regudo
  • Melody Okpoku
  • Olufunmilayo Adegbite
  • Funmilayo Ojeladun
  • Pratima Bhujel
  • Tenzin Donsel
  • Jeenia Arora
  • Grace Babalola
  • Yanira Aguilera
  • Leah Njonjo

High Fives

"two hands giving high five on orange background"

High Five for PSW Tameka Annakie

“Tameka is a team player, funny, and dedicated PSW. Shares her knowledge and experience selflessly, ensuring every client’s needs and routine is utmost priority. High five, Tameka, you’re appreciated!!!” – Tessa Williams

High Five for PSW Jassica Atkinson

“Jassica is amazing. I requested Jassica for all future visits.” – Client

High Five for PSW Angelyn Segui

“I requested to have Angelyn as often as possible.” – Client

High Five for PSW Saodat Abdukodirova

“We received very positive service from Saodat.” –  Client’s daughter

High Five for PSW Anastacia Medrano

“Anastacia is caring, loyal, and intuitive to my needs.” – Client

High Five for PSW Sherri Man-on

“Sherri takes initiative and completes tasks thoroughly.” – Client

High Five for PSW Sushila Thapa GC

“Sushila is very nice. I requested more visits.” – Client

Has someone gone above and beyond at work? Give them a High Five!

The High Five program lets you publicly recognize staff members for their outstanding work. High Fives will be posted in your weekly Inside the Circle newsletter.

To give a high five, just click on the button below or use the link in the rotating banner on the Portal home page.

Please note: We do not accept anonymous submissions for this program. High Fives must be submitted by an individual person, whether they are a staff member or member of the community.

Submit a High Five

Ask Us Anything

Who do we contact when we are not mentally well? Are there any resources or people we can talk to? It’s so overwhelming sometimes.

Life can get overwhelming sometimes and we want to make sure you feel supported. We have a whole section devoted to mental health resources available here: https://psw.circleofcare.com/index.php/2025/09/23/wellness-at-work/#mentalhealth

You can receive free support from the Waypoint Centre: https://www.waypointcentre.ca/services/frontline-wellness There is the ability to complete a self-referral form and book an initial appointment here: https://search.caredove.com/1door-all/service/24906

You can also reach out to your supervisor for support.

How do I change my availability? I want to add more.

To change your availability, you will need to complete an Availability Change Request form. You can complete the form on this page: https://psw.circleofcare.com/index.php/availability-form/

Holocaust clients have a long list of housekeeping tasks, cleaning, etc. How does this apply to a PSW’s role as focused on personal care only?

PSWs are able to do light housekeeping duties as part of their role. Our Holocaust clients tend to have longer scheduled visits, which can allow for laundry to be done, or for cleaning or light meal preparation. If you are unsure about whether the tasks you are being asked to do are within your scope of work, you are welcome to contact your supervisor. Any tasks that have been added to the care plan are within the scope of your duties.

Have a question? Submit your questions or feedback anonymously below!

Please note that it may take us longer to provide some answers. If your question hasn’t been answered yet, we will get back to you as soon as we can.

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