Highlights from this week
- Fill Out the Hand Hygiene Survey – We Want Your Input
- Help Us Celebrate You for PSW Day
- Questions About Your Pay or Pay Stubs?
- Upcoming Events that May Impact Transit and Traffic
- Learn How to Support Children’s Mental Health: Free Online Session
- Submitting Medical Notes: Important Information
- Learn About Your Group RRSP Investment Options: Free Financial Workshop
- Save on Gas and Car Washes with Shell
- Learn More About Diversity, Equity, and Inclusion
- Work Anniversaries This Week
- High Fives
Fill Out the Hand Hygiene Survey – We Want Your Input
We need your feedback on hand hygiene – a quick, 5-minute, anonymous survey.
Cleaning your hands is one of the best ways to stop germs from spreading. Each year, we update our Hand Hygiene plan to make sure we are using the best and most consistent practices.
We want to hear from you: what’s working, what isn’t, and what makes hand hygiene difficult when you are with clients. Your input will directly help improve processes and supports across care settings.
Reminders & Announcements
Help Us Celebrate You for PSW Day
Personal Support Worker (PSW) Day is approaching soon on May 19! It’s a time to thank and appreciate you for the care, support, and kindness you give to your clients every day.
This year, we invite you to share your story and answer the following question: What is your favourite part about being a PSW? You can write as much or as little as you would like.
Send your story and a photo of yourself to Charlotte at ctilley@circleofcare.com by Friday, May 15. Please do not send a photo of your client.
We look forward to sharing your stories. Thank you!
Questions About Your Pay or Pay Stubs?
- Pay stubs
- Pay codes
- T4 or other tax documents
- RRSP (Registered Retirement Savings Plan) contributions
- CPP (Canadian Pension Plan)
Upcoming Events that May Impact Transit and Traffic
World Cup Fan Festival (Downtown Viewing Zone)
- When: June 11-July 19, 2026
- Details: Expect local road closures, crowds, and busy TTC subways, streetcars, and buses in the Downtown Core. Cars may not be allowed in certain zones, so plan alternative routes in case.
FIFA World Cup
- When: June 12-July 2, 2026
- Details: The FIFA World Cup will take place in Toronto for these dates, around the BMO fields at Exhibition Place, Lakeshore, Gardiner, and the Downtown Core. Expect spillover congestion and traffic into King and Queen St., as well as in the Downtown West area.
Health & Safety
Learn How to Support Children’s Mental Health: Free Online Session
Supporting a child’s mental health can make a big difference at home, at school, and in everyday life.
In this online session, experts in child and family mental health will talk about early signs that a child may be struggling and share simple, practical ways to offer support before a situation becomes more serious.
- Date: May 20, 2026
- Time: 1:00 PM – 2:00 PM
Submitting Medical Notes: Important Information
If you are unable to work due to an illness or injury for 4 or more consecutive days, you must submit a medical note.
The medical note must confirm that:
- You are under the care of a healthcare provider
- You are unable to work
- The date you are expected to return to work
You can submit a medical note by email to HRDept@circleofcare.com or by fax to 416-635-1692.
As a reminder, if you are calling in sick for any amount of time, you must report your absence by calling the main phone line at 416-635-2860 and speaking to someone directly.
If you have any questions, please reach out to the HR team.
Wellness at Work
Learn About Your Group RRSP Investment Options: Free Financial Workshop
Join us for an information session to learn more about your RBC Group RRSP (Registered Retirement Savings Plan), a workplace savings plan that helps you save for retirement.
You will learn about the investment options available to you and hear from RBC financial advisors about the support and advice they can provide.
- When: Wednesday, May 20th, 2026 (12pm-1pm)
- Where: Online
Save on Gas and Car Washes with Shell
Perkopolis has a special offer with Shell. You save 3¢ per litre on fuel and get 10% off car washes and in-store purchases at participating Shell locations. For a limited time, you can also get an extra $8 off an Ultimate car wash after your first fuel purchase using the Shell app.
Learn More About Diversity, Equity, and Inclusion
Our Diversity, Equity, and Inclusion (DEI) Committee has created a list of useful books, podcasts, and other resources to help you learn more about DEI topics. You can view the list here.
We also have DEI e-learning courses in Dayforce. You can sign up for these courses on your own.
Community Corner
Work Anniversaries This Week
Each week, we’re proud to recognize the PSWs who are celebrating their work anniversaries. Every anniversary—no matter the number of years—represents the dedication, compassion, and commitment you bring to supporting our clients and community. Thank you for the important role you play at Circle of Care. This week’s list includes PSWs celebrating work anniversaries between May 10 – 15.
Congratulations to the following PSWs on their years of service with Circle of Care:
May 10
- 5 Years (Milestone Anniversary!): Marjoie Abdulgapul
May 11
- 14 Years: Rani Selvadas
May 13
- 7 Years: Ava Ashman, Dianne Clarke, Elise Harris, Tessie Lumitap
- 13 Years: Leasha Benjamin, Jennifer Brown, Vivienne Smith
May 15
- 9 Years: Melica Abduraheman, Christina Tierra
- 20 Years (Milestone Anniversary!): Shan Zhang
Individuals celebrating milestone anniversaries (5, 10, 15, 20, 25, 30, 35 years) will receive a one-time cash award to their pay cheque at the end of the quarter. Payment amount will depend on service length.
High Fives
High Five for PSW Maizie Bielak
High Five for PSW Wezam Solomon
High Five for PSW Annette Danso
Has someone gone above and beyond at work? Give them a High Five!
The High Five program lets you publicly recognize staff members for their outstanding work. High Fives will be posted in your weekly Inside the Circle newsletter.
To give a high five, just click on the button below or use the link in the rotating banner on the Portal home page.
Please note: We do not accept anonymous submissions for this program. High Fives must be submitted by an individual person, whether they are a staff member or member of the community.
Ask Us Anything
Have a question? Submit your questions or feedback anonymously below!
Please note that it may take us longer to provide some answers. If your question hasn’t been answered yet, we will get back to you as soon as we can.